As of 2 September 2025, Vivicta, former Tietoevry Tech Services, now operates as a standalone company under our new brand. We’ve officially launched Vivicta, your trusted Nordic transformation partner, making everyday easier through technology. You can explore more about our brand and what we stand for at https://www.vivicta.com
Ready to join us? Click ‘Apply’ and complete our short application form to get started. Prefer another option? Apply via LinkedIn to automatically populate your details using your profile.
Are you pro in ServiceNow and passionate about outstanding customer experience?
In Vivicta, we modernize our customers IT landscape to drive efficiency, agility and innovation, and to realize their digital ambitions. Our customers are large Nordic organizations operating in various industries as well as in the public sector. Our aim is to become the market leader in the Nordics and the first choice for our customers’ business renewal. ServiceNow is one of the leading IT Service Management platforms and a focus area for Vivicta in the Nordic market.
We are now looking for ServiceNow Implementation Specialists/Developers to implement ServiceNow in client facing roles.
Key responsibilities involved:
Implement ServiceNow modules ITSM and/or HR for our customers.
Able to implement integration using REST API or any other standard integration platforms available.
Contribute as ServiceNow developer in projects ranging from simple to complex.
Analyze and resolve production issues around implemented solution based on ServiceNow.
Handle code migration from development to test to production instances of ServiceNow.
Support end users with queries around ServiceNow based implemented solution.
We expect you to have:
Certified ServiceNow Administrator with preferably ITSM Implementation Specialist
Minimum 2 years of real experience in ServiceNow developer / support role
Strong technical knowledge about ServiceNow ITSM module
Good Knowledge about ServiceNow On-Premise implementation
Candidates with ServiceNow HR module knowledge are preferred.
Proven track record working in ServiceNow platform as technical consultant.
Analyses and improves current implementation and solutions. Is able to explain and present new ideas and solutions.
Prior exposure or working with international teams located in Europe and India
Able to communicate well in English
As a person you are:
Demonstrated ability to communicate well with customers and within organization
Well-spoken, articulate and communicative
Self-managed and well organized
Natural ability to work in global environment and people
We offer:
With us, you get to make your mark in genuinely meaningful projects (for example, developing solutions including ITSM and HR modules of ServiceNow integrating with 3rd party tools).
We are a global family with Nordic heritage – low hierarchy, respect, trust, open and honest communication are essential part of our culture. With us, you will work with diverse team of experts in an inclusive environment where everyone is appreciated.
We also offer you:
Empowerment, flexibility and work-life balance
An ultimate combination of local and international team environments
Numerous networking opportunities and internal communities
Various opportunities both to learn and to share knowledge with others – in our team this means e.g. participating in ServiceNow trainings and conferences and getting relevant certifications
Interesting country specific benefits
To succeed in this role, you should have:
Strong knowledge and expertise of ServiceNow ITSM with good understanding of CSM and HR. Preferably you are a certified professional.
Ability to create client specific solutions leveraging industry best practices
Excellent knowledge of various common integration solutions
Fluency in English language