ServiceNow Developer Principal

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Software Engineering

Job Qualifications:

Skills:

Design, Software Development, Software Projects

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a ServiceNow Developer Principal at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.

MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow Developer Principal, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:

• Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs
• Develop and maintain integrations between ServiceNow and other internal or third-party systems (e.g., ERP systems, other enterprise applications) using REST, SOAP, APIs, and the ServiceNow Integration Hub
• Lead or support the implementation and optimization of core SPM modules, including Demand Management, Project Portfolio Management (PPM), Resource Management, and Financial Planning
• Configure financial aspects within projects and portfolios, such as cost plans, budgets, expense lines, labor costs, and financial baselines to track ROI and control costs
• Implement solutions for optimizing resource allocation, capacity planning, and managing timesheets, working closely with resource and portfolio managers
• Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers to ensure adherence to best practices
• Work closely with stakeholders, product owners, and cross-functional teams (IT, PMO, finance) to gather requirements and translate them into technical specifications
• Create and maintain detailed technical and functional documentation and support platform upgrade activities, including testing and reconfiguration.
• Contribute to IT-related technical processes reviews, postmortems, and continual process improvement
• Create estimations on effort required to produce ServiceNow functionality
• Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers to ensure adherence to best practices
• Maintain current ServiceNow and industry certifications, while obtaining additional certifications

WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer Principal must have:
 

● Education: Technical Training, Certification(s) or Degree
 

● Experience: 5+ years of related experience
 

● Required Skills:

• Strong proficiency in ServiceNow SPM modules (PPM, Demand, Resource, Financials, Agile Development)
• Experience with other ServiceNow modules like ITSM or ITOM
• Expertise in ServiceNow platform architecture, Flow Designer, and Integration Hub
• Proficiency with integration methods like SOAP, REST, and web services, including creating and consuming them
• Strong scripting skills in JavaScript and GlideScript
• Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions
• Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
• Ability to identify, understand, document, and create functionality aligning with customer value streams
• Ability to produce level of estimates and basic deployment plans for ServiceNow functionality
• Strong organizational and time management skills while working in a rapid software development environment
• Ability to identify and learn new technologies quickly
• Excellent communication skills for collaborating with both technical and non-technical stakeholders
• Strong analytical, problem-solving, and debugging skills
• Ability to coach, guide, and mentor junior developers

● Certification(s):

• Required: ServiceNow Certified Systems Administrator
• Strongly Preferred: Additional ServiceNow certifications

● Security Clearance Level: Must possess and maintain a Secret or higher clearance

● US Citizenship Required

● Location:

• Hybrid at GDIT’s Integrated Technology Center in Bossier City, Louisiana
• Candidates within Louisiana outside the range of our office may be considered for remote work
   

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
 

● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

The likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Hybrid

Work Location:

USA LA Bossier City

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans