Encora

ServiceNow Developer

Kuala Lumpur Full Time

 

Job Summary

We are seeking a ServiceNow Developer to design, develop, and maintain ServiceNow applications and integrations. The ideal candidate has strong hands-on development experience and understands ITSM best practices.

Key Responsibilities

  • Develop and customize ServiceNow applications and modules

  • Configure workflows, business rules, client scripts, UI policies, and integrations

  • Support ITSM, CMDB, Asset Management, and custom applications

  • Perform system upgrades, testing, and deployment activities

  • Troubleshoot issues and provide technical support

  • Collaborate with business analysts and stakeholders to gather requirements

Requirements

  • 3+ years of ServiceNow development experience

  • Strong knowledge of JavaScript, Glide API, and ServiceNow architecture

  • Experience with ITSM modules (Incident, Change, Problem, Request)

  • Exposure to CMDB, Asset Management, or Integrations is a plus

  • ServiceNow certification is an advantage

 

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality