Service Transfer Coordinator
How You'll Contribute
Provides a wide range of support in the day-to-day workflow in conjunction with servicing transfers and MSR acquisitions.
Participates in due diligence activities from deal initiation through execution.
Gathers and creates auditable project documentation, including but not limited to due diligence activities, data mapping decisions and customer impact assessments.
Maintains project schedules, task lists and reporting for loan acquisitions and servicing transfers.
Ensures appropriate Agency forms, approvals and instructions are completed for new sub-servicing relationships.
Maintains appropriate files by transfer or acquisition, which contain relevant information relating to the sale and transfer.
Follows up with prior servicer for all needed loan information or documentation related to the servicing transfer.
Works closely with internal servicing business units to ensure information needed from prior servicer is delivered timely and in a useful format and makes updates to the system of record as needed.
Ensures complete deal onboarding by confirming receipt of electronic data, loan images and physical loan documents and other transaction settlement requirements.
Reviews repurchase demands from the Agencies and works with counterparties to resolve repurchase demands.
Manages outstanding claims due from counterparties.
Manages service release repurchases and/or interim servicing.
Follows functional area’s processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations.
Actively contributes to the results of a team and works toward achieving goals and objectives.
What You'll Bring
Required Education, Experience, Licensure & Certification
High School diploma or equivalent
Some college preferred
1-3 years mortgage experience with understanding of the loan servicing life cycle
3+ years of experience within the mortgage industry preferred
Black Knight MSP experience preferred
Residential mortgage management experience preferred
Knowledge, Skills & Abilities
Working knowledge of fundamental concepts, practices and procedures used within the mortgage industry
Self-motivated. Ability to accomplish goal/project-oriented work with minimal supervision
Strong organizational skills and ability to meet demands and strict deadlines
Must be able to accept ownership of related duties
Strong time-management, organizational, and project planning skills
Strong presentation skills
Strong verbal and written communication skills
Complexities & Impact
Uses established procedures to perform assigned tasks.
Instructions may be detailed for new assignments
Establishes effective working relationships at the work group level
Supervision Received or Extended
No responsibility for the supervision of others
Works under supervision applying established techniques, procedures or specific standards
Work may be reviewed for soundness of judgment and overall accuracy
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.
Pay Range: $50,800.00 - $67,725.00 / yearThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.