We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We’re looking for Service Team Leader; who ensures customer satisfaction by delivering best-in-class services through direct engagement, understanding their requirements, and providing timely, effective solutions. This enables customers to focus on their core priorities while we meet and exceed their expectations.
Ensure maximum equipment availability by maintaining and servicing all units in strict accordance with Aggreko policies and procedures, while consistently delivering first-class service to customers.
Why Aggreko?
Full-time leadership role based in Greater Noida, India
Competitive compensation and industry-leading benefits
Continuous learning and career development opportunities
A safety-first culture where your team’s wellbeing is paramount
The chance to build and shape a state-of-the-art manufacturing site from the ground up
What you’ll do:
Lead a team of technicians to deliver optimal operational results.
Share accountability for technician supervision and scheduling.
Ensure high team performance and capability through daily leadership, coaching, development, and corrective actions.
Ensure timely maintenance and guarantee asset availability and reliability both before delivery and during operation.
Manage equipment transfer requests and confirm all units are ‘green carded’ and fully functional for deployment.
Maintain accurate records of yard-based assets and inventory, oversee parts supply and core returns, and monitor service material costs in line with budget and KPIs.
Ensure accurate and timely submission of commissioning reports, test reports, rental log sheets, performance sheets, KPI sheets, and decommissioning reports to facilitate final customer payments.
Manage submission of LR/DC and certification of vendor services to enable timely vendor payments.
Review and certify technician expense reports in Concur.
Prepare requisitions and confirm receipt of supplies, parts, and fleet.
Execute customer contracts and deliver services in line with Aggreko standards.
Ensure strict adherence to company policies and procedures.
Act as secondary contact for ARM alarms.
You’ll have the following skills and experience:
Diploma in Mechanical or Electrical Engineering (minimum qualification).
8-10 years of service experience in a similar industry.
Proven experience in managing service operations and coordinating with vendors.
Find out more and apply now.
Bring your energy. Grow your career.
#LI-MC1
Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.