Service Sales Manager

Date Posted:

2026-02-09

Country:

Australia

Location:

LOC7060: Level 4, 19 Lang Parade, Milton, QLD 4064

Come and join Otis today, and be part of the OTIS Family and Forbes 2025 World's Best Employers.

About you

We are seeking a Service Sales Manager based in the Brisbane, Queensland

In this role, you will be responsible for all the sales team members in Queensland and be involved in activities relating to the selling of OTIS Service/Maintenance products and services (both O&T). 

In addition, in this unique role, the Service Sales Manager will need to directly influence portfolio growth through new installation Customer and other Customer expansion

• Competitive base pay, car allowance and sales incentive.

• Permanent role

• Reports to the Branch Manager of Queensland

Your key responsibilities

• Achieve service sales targets in accordance with the state business plan, and provides input for the development of the plan, includes sales targets, pipeline information and market share data.

• Educate, develop, coach and support Service Account Representatives to individually and collectively achieve their objectives; including elements relating to the preparation, submission and presentation of contractual Maintenance packages and "T" product proposals.

• Ensures the company's Service portfolio has reduced exposure to out-of-tenure agreements, achieves NIS conversion targets (pre warranty expiry) and unit growth objectives, in order to expand both the portfolio unit count and revenue base.

• Manage end-to-end selling activities, including prospecting, presenting, proposing, tendering, securing and processing meet company standards and customer requirements.

• Develops strategies for securing key/major projects and leads these types of contract negotiations.

• Organise, prepare and deliver, where applicable, customer presentations promoting the features and benefits of Otis' products and services; leading to direct sales with NIS Customers, plus new or returning Customers.

What you will need to be successful

• Tertiary qualifications in any discipline related to Sales & Marketing or an equivalent professional qualification.

• A minimum of 10 years’ experience in a Frontline sales or Customer account management.

• Has 3 years’ experience in a management or leadership position leading Sales teams

• Excellent written and oral communication skills and the ability to liaise and influence personnel at all levels of the organization.

• Advance knowledge and experience using technology including mobile communications, sales applications, and other computer-based systems (Word, Excel, Email, Internet).

• Has attention to detail and is results-driven, curious, adaptable, and able to work well alone or in a team.

Apply Today and help us build what's next

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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