Service Sales Manager - Heat Transfer

About us

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the Job

As Head of Global Service Sales for Heat Exchanger Services within our Sales & Service Organization, you will be instrumental in defining and executing the service sales strategy for the Hygienic Fluid Handling & Heat Transfer Technologies Business Unit. In this role, you will shape the direction of our global service organization with a huge potential growth, directly influencing growth, customer loyalty, and after-sales innovation. You will collaborate closely with senior stakeholders worldwide to elevate our service portfolio, set industry benchmarks, and deliver outstanding customer value.
Key responsibilities include:

• Lead global service sales for our service offerings by enabling and partnering with service managers in our sales companies.
• Develop and implement a service growth strategy that strengthens relationships with partners and customers.
• Analyze and develop new business opportunities for current and new service sales and upgrade packages.
• Drive profitable growth of after-sales (services and spare parts) through marketing, sales activities, and the development of new service products.
• Be part of the Sales & Service management team in the business unit, driving the service transformation agenda across Alfa Laval through strategic initiatives and service sales results.
• Benchmark competitors and identify opportunities to enhance our competitive advantages.
• Collaborate with Sales, R&D, and Product & Portfolio Management to coordinate and drive after-sales activities and revenue streams.
• Take an active role in our growth strategy by maturing and expanding our services business globally, and incentivizing service sales in our channel network.

This position is based in Lund, Sweden, with global travel estimated at 40-50 days per year, including monthly single-day trips to Denmark (Copenhagen and Kolding). Alternatively, the position can be placed in either Kolding or Søborg.

What You Know

• Minimum 2 years of experience with heat exchangers technology, applications, and industry knowledge
• At least 5 years’ responsibility for a service business area.
• Master’s degree in a technical or commercial field
• Proven management experience and a strategic, execution-focused mindset
• Demonstrated B2B track record in developing and executing business plans to grow service sales of aftermarket parts and services, especially with Heat Exchangers and hygienic applications
• Experience working in global matrix organizations, with the ability to navigate complex environments and collaborate across functions and regions
• Proficiency in launching new service offerings, scaling mature products, and understanding go-to-market strategies, product management, and technology in a service business
• Strong data-driven decision-making skills, using insights and trends to drive progress.

Who You Are

You are an ambitious, engaging, and outgoing leader who thrives in a collaborative, diverse, and inclusive environment. You build authentic relationships with employees, stakeholders, and customers, and your natural ability to network and influence makes collaboration seamless.

You are passionate about growth, constantly challenging the status quo and seeking new opportunities. Adaptable and open-minded, you value different perspectives and foster an environment where everyone can contribute and grow. Your drive and business acumen ensure goals are met, while your curiosity and forward-thinking approach keep you looking ahead.

For more information, please contact:

Jesper Holm, Vice President, Sales & Service, jesper.holm@alfalaval.com

Frederik Ellegaard, Talent Acquisition Manager, frederik.ellegaard@alfalaval.com, or +45 27798390

For union information, please contact:

Monica Anderberg, Unionen, at Monica.Anderberg@alfalaval.com

Johan Ranhög, Akademikerna at Johan.Ranhög@alfalaval.com

Stefan Sandell, Ledarna at Stefan.Sandell@alfalaval.com

Application

Please submit your application no later than May 15th, 2026. We do not accept applications via email, they will be deleted, due to General Data Protection Regulation (GDPR).

Our commitment to integrity

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate’s fit to a role. To help us achieve this, we apply Pymetrics assessments. Upon application, you will be invited to play the assessment games and completing them is mandatory.