Service Sales Account Manager – Electron Microscopy (Remote, Central/Western US)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Location/Division Specific Information

Remote – ideally seated in the Central or Western US – Travel up to 50% to cover NA Life Science and Material Science accounts

 

The MSD Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase product time-to-market, and ultimately change the world. The EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges!

 

What Will You Do?

• Own the Service Sales process from initial customer contact through to regular, balanced service contract support for the lifetime of the product.
• Work closely with the Regional Service manager to ensure maximum and growing Contract Sales Revenue and Margin
• Partner with Service Marketing to ensure effective product offerings and sales tools.
• Operate as a mentor for the region and assist the entire team with using effective sales approaches
• Become the main contact and reference specialist for the organisation
• Engage and Partner closely with internal and external partners on Service Sales issues and development.
• Report on metrics and targets within the team on all appropriate occasions and meetings.

 

How Will You Get There?

 

Education

• Bachelor's degree, or equivalent, in Sciences required

 

Experience, Knowledge, Skills, Abilities

• 3+ years (Service) Sales or Account Management experience in Life Science and/or Material Science fields
• Majority of experience in sales of service contracts and/or in products where the service component was a major aspect of the total value proposition
• Customer service/advocacy experience, preferably in sciences
• Proven record of collaboration within a multi-layered organization
• Excellent sales, negotiation and closing skills
• Experience addressing high level corporate buyers and/or Academic customers

 

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $50 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our distributed team of more than 120,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.

Compensation and Benefits

The salary range estimated for this position based in Oregon is $63,900.00–$95,850.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards