Service Navigator

37349 Atrium Health Floyd Medical Center - Cancer Navigator

Full time

Yes

32

Since social workers are 32-hours per week, one social worker must be onsite at opening (8:30 a.m. Monday-Thursday and 8 a.m. Friday) and the other comes in later and closes at 4:30 Monday - Thursday and 4 p.m. Friday. Currently, the social worker on staff does the opening shift.

Pay Range

$26.55 - $39.85

Major Responsibilities:

• Conducts comprehensive biopsychosocial assessments by interviewing patients and families and evaluating social determinants of health including financial, emotional and social needs.
• Implements interventions substantiated by assessment as appropriate to the needs of the patient/client system and consistent with available resources. 
• Develops and maintains an accurate list of community and national resources and refers patients based on their needs.
• Develop, implement, and regularly reassess individualized care needs of patients and families and make referrals for patients and their families who require stress management or further mental health assessments.
• Provide continuous monitoring of patient progress toward completion or maintenance of treatment plan and adjust interventions as needed, documenting all patient/family encounters and updates in a timely manner.
• Provides compassionate emotional support to patients and their families and is available to facilitate groups.
• Assist patients in completing paperwork to apply for resources, including but not limited to, social security, Women’s Health Medicaid, Veterans benefits, and national foundations.
• Adheres to all HIPPAA guidelines and policies and procedures.
• Collaborates with nurses, physicians, and other providers to obtain the best outcome for each patient and responds to referrals within 48 hours.
• Maintains professional standards and responsibilities for his/her own professional practice according to accreditation, hospital, system, state and NASW Standards and Code of Ethics.  Completes all required continuing education to maintain licensure and increase knowledge within area of practice specialty.   

Minimum Job Requirements 

Education

Bachelor’s or master's degree in social work (MSW) from a Council on Social Work Education (CSWE)- accredited program preferred.

Certification / Registration / License 

Licensed Masters or Bachelor of Social Work or Licensed Clinical Social Work issued in the state in which the teammate works

If unlicensed the social worker will obtain license within 6 months of hire date.

Experience

Social work and/or medical case management experience in a healthcare setting is desirable.

Knowledge / Skills / Abilities 

Demonstrates knowledge of social work principles and methods and the ability to apply these in a health care setting.

Demonstrates time management, professional accountability, and documentation skills.

Demonstrates communication skills and the ability to collaborate within a multi-disciplinary team.  

Demonstrates and acts in accordance with safety principles of an accountable care organization.

Physical Requirements and Working Conditions

Position requires sitting, standing, speaking, reading/writing, and walking throughout the workday.

Exposed to patient care environment.  May be exposed to hazardous materials and life-threatening diseases, therefore team members must abide by personal protective equipment as ordered.

Operates all equipment necessary to perform the job.

Exposed to a normal office environment.

Preferred Job Requirements 

Education

Masters of Social Work

Experience

Social work and/or medical case management experience in a healthcare setting is desirable.

Knowledge / Skills / Abilities 

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program