Are you a high-performing Service Manager ready for your next opportunity?
Subaru of North Miami, part of the Lithia & Driveway family (Fortune 500), is growing fast and looking for an experienced Service Manager to lead a high-performing team.
If you have a proven track record in fixed operations, strong leadership skills, and a passion for delivering exceptional customer service we want to talk to you.
What You’ll Do
• Lead, recruit, train, and develop service staff
• Drive productivity, efficiency, and profitability in the service department
• Coach Service Advisors daily to improve performance and customer experience
• Ensure technicians are trained and equipped to meet customer needs
• Maintain high CSI and resolve customer concerns professionally
• Oversee repair order accuracy, compliance, and manufacturer standards
• Manage warranty, receivables, and service processes
• Monitor KPIs, control expenses, and drive revenue through reporting (MIS)
• Maintain a safe, clean, and organized service environment (OSHA compliant)
• Lead daily/monthly meetings and ensure team accountability
What We’re Looking For
• 3/4+ years of experience as a Service Manager in a dealership
• Strong leadership and team-building skills
• Excellent communication and problem-solving abilities
• Process-driven with strong attention to detail
• Ability to drive results and exceed performance goals
• Valid driver’s license with acceptable driving record
Why Join Us?
• Fortune 500 company – Lithia & Driveway
• Growth opportunities within one of the fastest-growing automotive groups
• Competitive pay + performance-driven environment
• A team culture that values leadership, accountability, and results
Benefits
We offer best in class industry benefits:
• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Apply today and take your career to the next level.