Make an impact with NTT DATA
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Your day at NTT DATA
The Associate Service/Product Offer Management Specialist is an entry level subject matter expert, responsible for learning the skills to manage the lifecycle of a product or service.
This role learns to bring the knowledge of a product or service to the required crafting of a technical solution(s) in support of clients and has some understanding of the organization thereby ensuring that their crafted solution(s) meet client requirements.
This role is helps to promote and position the company's product and / or services in the market and is required to identify new commercially viable products or services, as well as any opportunities for the enhancement of existing products or services.
By monitoring the legislative, regulatory environment and shareholder requirements, the Associate Service Product/Offer Management Specialist can help provide insights and impact assessments to the organization and ensure full compliance.
Key responsibilities:- Under guidance, engages with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirements.
- Develops skills to deliver product training to client facing staff.
- Provides assistance to the Sales team to ensure that they are equipped to close deals that involve their products and services.
- With guidance, engage with and offer support to internal and external stakeholders to ensure the project’s success.
- Assists with analyzing product data to establish trends and insights using internal and external sources.
- Assists with the conversion of knowledge and ideas into new or improved products, processes and services.
- Follows standard operating procedures to research and interpret competitor offerings and market trends against organizational client base with a strong data analysis focus.
- Assists with product design and modelling/testing new and existing solutions.
- Supports the drafting and maintenance of product specifications documents.
- Gages market trends associated with the particular product of product line.
- Supports with providing product knowledge input assistance for compiling client proposals.
- Supports with writing RFI/RFP responses and bids and obtain vendor product certification for the product portfolio.
- Involvement in product development life cycle in order to understand how new products or new product features will impact both the end user and the client facing areas that directly support end users.
To thrive in this role, you need to have:- Some knowledge of market segments and product portfolio categories
- Some knowledge of product lifecycles and technology solutions.
- Some knowledge of product management disciplines and tools.
- Demonstrates financial awareness and commercial acumen.
- Possesses strategic thinking skills with sound presentation and public speaking abilities.
- Some problem analysis and solution formulation capabilities.
- Excellent verbal and written communication ability.
- Some understanding of the organization's transformation and change programs.
- Demonstrate a sound understanding of the technologies related to product areas
- Some understanding of the product’s functionality and capability.
- Displays an astute mind-set with critical thinking ability.
Academic qualifications and certifications:- Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
- Relevant certifications such as Scaled Agile and ITIL are beneficial.
Required experience:- Entry level experience in a similar position, preferably gained within a global technology services organization.
- Entry level experience gained within the technology industry.
- Enry level track record managing the implementation new products or product lines.
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About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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