Service Engineer

As a global leader in sensing and gas analysis solutions for over 74 years, our technology supports low‑emission power, sustainable manufacturing, medical oxygen supply, facility safety, and cutting‑edge research.

Our colleagues are at the heart of our mission, and we are excited to be seeking an experienced Field / In‑House Service Engineer to support Servomex analysers and systems from our Crowborough Technical Centre and at customer sites across the UK, with occasional international travel across the EMEAI region.

• Base salary range – up to £55,000
• Location - Crowborough, East Sussex with travel across England
• Permanent eligibility to work in the UK – no sponsorship available

Key responsibilities include:

• Servicing, repairing, testing, and commissioning Servomex analysers and systems, both in‑house and on customer sites
• Performing startup, commissioning, FAT and SAT activities
• Providing technical support and service training to customers, distributors, and internal teams
• Supporting system build and testing with the Systems Engineering team prior to shipment
• Completing service, repair, and commissioning documentation in line with quality processes
• Ensuring equipment meets health & safety and local compliance requirements
• Supporting technical sales enquiries, service quoting, and promoting maintenance contracts
• Participating in service planning, forecasting, and continuous improvement initiatives

What we’re looking for:

• Proven experience as a Field Service Engineer working with analytical or instrumentation systems
• Strong background in electronics and instrumentation, with solid troubleshooting skills
• Experience working in industries such as oil & gas, industrial gases, chemical, food, or cement
• Ability to interpret schematics, wiring diagrams, and technical manuals
• Experienced in customer-facing roles, delivering training and building strong relationships
• Confident working independently and remotely with minimal supervision
• Competent in MS Office and SAP
• Fluent English and a full UK driving licence
• Willingness to travel within the UK and occasionally internationally

Desirable experience:

• Semiconductor (SEMI) industry exposure
• Laser‑based analyser or laser technology experience
• Knowledge of Lean manufacturing / continuous improvement
• Salesforce experience

Education / Qualifications:

• Technical Degree (or equivalent level) in Electronics, Electrical Engineering or closely related discipline

A full job description will be provided during the interview process.

Interview & Selection Process

We want you to feel confident that Servomex is the right place for you. Throughout the process, you’ll have plenty of chances to ask questions and get a real sense of who we are, what we do and what your future here could look like.

• Friendly chat with our Talent Team
• Teams video interview with the hiring team
• On‑site interview, meet the team and tour of our facility

Hear from our Team:

My colleagues and management are always approachable and supportive, fostering an environment where collaboration and feedback for improvement is encouraged

Hamza, Service Engineer

Location: Crowborough, East Sussex, UK (with travel across England)

Approx. 60% onsite at your Technical Centre in Crowborough - with approx 40% travel across England.

Job Type: Full Time, Permanent, 38 hours per week.

Work Schedule: Monday to Friday

Salary range – up to £55,000

Servomex considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Benefits:

You’ll enjoy a competitive package that includes a discretionary bonus, a pension plan with up to 10.5% employer contribution, and 25 days’ annual leave with the option to buy more, plus bank holidays and a company shutdown day. We also have an award-winning Wellbeing Programme and an excellent Talent Management Programme, life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more!

We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place.

We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability.

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A Virtual Tour of Servomex, UK.