At Asda, we want you to find your everything. As an Online Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. You’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything. We have a range of vacancies from 4am shifts, to shifts that finish at 10pm
What makes a brilliant Service Colleague:
Customer-focused: You enjoy helping people and making their experience a positive one.
Team player: You work well with others and support your colleagues.
Reliable: You show up ready to work and take pride in what you do.
Positive attitude: You bring energy and enthusiasm to every shift.
Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
A friendly and helpful approach to customer service.
Willingness to work in a fast-paced customer service environment.
Good communication skills and a team mindset.
Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love
Alongside a competitive salary, you'll get lots of other great benefits too, including:
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.