Dealership:
L0324 Subaru of South Hills
Reliable. Motivated. Accountable.
Do these words describe you? If so, apply to our Service Administrator position with us.
Get your career in gear today!
Responsibilities:
- Schedules appointments for service via telephone, e-mail and in person
- Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.
- Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
- Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
- Provide administrative support to the staff when necessary.
- Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.
Qualifications:
- Communication skills – communicate effectively with others
- Time Management – ability to manage one’s own time