Lithia & Driveway

Service Administrator

Audi St. Paul Maplewood MN 55109 Full time

Dealership:

L0808 Audi St. Paul

Audi St. Paul

Reliable. Motivated. Accountable.
Do these words describe you?  If so, apply to our Service Administrator position with us.

  • Hours: 7:00AM-3:00PM
  • Schedule: Monday-Friday
  • Pay: $17-$18
     

Responsibilities:

  • Schedules appointments for service via telephone, e-mail and in person
  • Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.
  • Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
  • Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
  • Provide administrative support to the staff when necessary.
  • Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.

Qualifications:

  • Communication skills – communicate effectively with others
  • Time Management – ability to manage one’s own time

Why Join Us?

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

Lithia & Driveway is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment