Four Seasons

Server

Philadelphia Arch Street Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

Server

About the Role

The Server at the Match Room delivers an exceptional dining experience by engaging warmly with guests, sharing menu knowledge, and ensuring seamless food and beverage service in a high‑volume, fast‑paced environment.

What You Will Do

  • Provide friendly, engaging, and intuitive service while guiding guests through the food and beverage menu using vivid descriptions of preparation, flavors, and origins

  • Accurately take and enter guest orders using the point‑of‑sale system, including dietary needs and special requests, and coordinate timing with the kitchen

  • Deliver orders promptly and correctly to maintain food quality and enhance the overall guest experience

  • Anticipate guest needs, check for satisfaction throughout the dining experience, and resolve concerns with urgency and professionalism

  • Operate efficiently in a high‑volume, fast‑paced service environment while maintaining composure and attention to detail

  • Prepare, present, and close guest checks accurately, including processing cash and credit card payments

  • Support daily operational needs including table setup, breakdown, cleaning, and maintaining service areas

  • Work collaboratively and respectfully with team members and leaders while adhering to Four Seasons standards and work rules

What You Bring

  • Minimum of one year of food service experience, required, with proven experience in a high‑volume and fast‑paced environment

  • A friendly, approachable, and guest‑focused demeanor with a passion for hospitality

  • Ability to multitask, prioritize, and remain organized in a dynamic service setting

  • Strong communication skills and comfort interacting with guests and team members

  • Comfort processing cash and credit card transactions accurately

Schedule & Hours

  • This position is a temporary, seasonal assignment running from June 11 through July 19

  • Open availability required, including days, evenings, weekends, and holidays

  • Scheduled up to approximately forty (40) hours per week based on business needs

What We Offer

  • Competitive wages and a comprehensive benefits package

  • Complimentary employee meals

  • Uniform dry cleaning

  • Excellent training and development opportunities

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf