Ruggable

Senior Warehouse Supervisor

Bedford Park, Illinois, United States Full Time

About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

Ruggable is seeking a Senior Warehouse Supervisor to oversee daily warehouse operations with direct ownership of inventory accuracy, inbound and outbound shipping, customer returns, quality inspection, and finished goods control. This role ensures that materials move correctly, counts remain accurate, and products ship on time and without defects.

This position plays a critical role in protecting the business from inventory loss, shipping delays, and quality failures. The supervisor will monitor stock levels, identify at-risk materials, and escalate risks to Procurement and Operations before shortages or defects impact customers or production.

This is a hands-on leadership role that requires strong floor presence, fast problem-solving, and strict enforcement of safety and process standards. The ideal candidate is comfortable leading teams in a high-volume environment and takes full ownership of results tied to accuracy, safety, and execution.

What You’ll Do: 

  • Lead daily warehouse operations across receiving, storage, picking, packing, shipping, and returns
  • Maintain high inventory accuracy through cycle counts, audits, and strict WMS control
  • Investigate inventory errors, defects, and safety incidents, and drive corrective action
  • Oversee inbound freight, verify counts, and resolve discrepancies
  • Ensure outbound shipments are accurate, complete, and shipped on time
  • Manage the returns and quality inspection process to control restock, rework, and scrap
  • Monitor raw material and finished goods levels to identify shortages and risks
  • Escalate at-risk materials, shortages, and quality issues to Procurement and Operations
  • Train, coach, and hold warehouse staff accountable for safety, accuracy, and performance
  • Enforce all PPE, safety rules, and powered equipment standards
  • Track performance metrics and lead continuous improvement efforts

What You’ll Need to Have:

Required: 

  • Bachelor’s degree in Supply Chain, Operations Management, Logistics, Business, Engineering, or a related field or equivalent combination of education and 5+ years of progressive warehouse leadership experience
  • Hands-on experience managing inbound, outbound, and returns operations
  • Direct experience using a WMS for inventory control, adjustments, and reporting
  • Experience building labor plans, shift coverage, and daily staffing models
  • Experience leading safety programs and equipment certification
  • Ability to analyze inventory reports and operational KPIs
  • Valid driver’s license

Preferred:

  • Bilingual in English and Spanish

Schedule:

  • Monday - Thursday (6:30am - 5:00pm)

Compensation:

  • $70,000 - $80,000 per year base salary
  • An annual bonus percentage that varies based on the level of the role
  • Employer matching (up to 3% of base salary) for company-sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.