Senior Vice President - Office of Management Operations

Senior Vice President - Office of Management Operations

Department: Department of Housing and Urban Development

Location(s): Washington, District of Columbia

Salary Range: $150160 - $225700 Per Year

Job Summary: The Department of Housing and Urban Development (HUD) is seeking highly qualified individuals who are willing to meet the challenges of public service and support our mission. Our compensation package is comparable to the private sector. And we also offer a broad array of program activities to develop your career, such as: networking and training opportunities. At HUD, you'll have a once-in-a-lifetime opportunity to gain insight into federal housing policy and community development.

Major Duties:

• The position of Senior Vice President, Office of Management Operations (SVP OMO) is located in the Government National Mortgage Association (Ginnie Mae), reporting to the Executive Vice President & Chief Operating Officer (EVP/COO). The incumbent is responsible for setting strategies and establishing policies for and directing the activities of the Procurement Management Division and the Administrative Management Division. The incumbent will be privy to the political, personal, and management philosophies of the Office of the President. A confidential relationship is imperative since the incumbent will speak for the Office of the President and, as such, will be expected to reflect his/her supervisor's philosophies in conversations with leading government officials. Major Duties: Procurement Management Division The SVP OMO is responsible for setting the vision for establishing, and implementing Ginnie Mae's enterprise-wide, Three-, Five- and Ten-Year Procurement Strategic Plan. In FY2024, Ginnie Mae obligated more than $1.1 billion across nearly 67 active procurements including both the master subservicer (MSS) and non-MSS contracts. PMD works and coordinates with OCFO in requesting, securing, and managing over $300 million a year for the non-MSS contracts. Ginnie Mae's procurement strategies must be responsive to an ever-changing mortgage eco-system and emerging challenges and opportunities. The SVP OMO assures effective procurement management and leveraging of procurement activity through increased coordination and communication of contract services. The SVP OMO works and coordinates with Ginnie Mae's Chief Financial Officer (OCFO) in requesting, securing, and managing annual obligations in the range of $1.1 billion a year. The SVP OMO oversees the provision of oversight of the direction, management, and monitoring of contract compliance reviews. Contract compliance reviews are performed annually on contractor services and billing, to assure that the appropriate personnel are working on the contract, assure that the work is performed as specified in the contract, and that the requisite services/products are provided. The incumbent will also provide oversight of the implementation of the Federal Acquisition Regulations (FAR). This includes coordination with the Office of the Chief Procurement Officer at HUD. Administrative Management Division The SVP OMO is responsible for setting the vision for, establishing, and implementing Ginnie Mae's multi-year recruiting and hiring strategies to increase full time headcount, targeted primarily at highly skilled financial services industry professionals. The SVP OMO is responsible for defining and implementing creative recruitment and retention strategies to offset the competitive hiring advantages of the agencies with premium pay and the private sector. This work includes defining the workforce of the future and defining strategies to ensure that Ginnie Mae continues to recruit and retain staff with the skills required in the future. Inherent in these efforts are defining strategies for staff compensation and assessing the viability of alternative pay scales. Additionally, the SVP OMO is responsible for establishing and implementing strategies to ensure the highest levels of integrity across Ginnie Mae's performance management practices. More broadly, the SVP OMO establishes strategies and oversees the human resource functions, facilities management, and the handling of administrative matters, including formulating and tracking budget information for administrative categories; administering HUD policies related to training, leave, pay, travel, printing, procurement, and space (ensuring that facilities can meet the needs of a expanding workforce); developing documentation for furniture and office supplies; and handling all other administrative functions, as necessary and appropriate. Other Significant Duties Opining on strategic recommendations on existing and proposed new Ginnie Mae operational processes and procedures in order to assure that our processes and procedures are efficient and that proper internal controls are in place, in order to minimize Ginnie Mae's operational risk, and make corrective recommendations as warranted. Actively supporting and facilitating cross-collaborative efforts with IT and Operations counterparts to establish stakeholder-centric timetables for project implementation of key procurement and human capital initiatives. Preparing the President and/or EVP/COO for or represent the President and/or EVP/COO at meetings chaired by the Secretary, such as their weekly staff meetings; and at HUD Stat, Confab, Quarterly Performance Review meetings; and develop and maintain processes and metrics to ensure Ginnie Mae's compliance with submissions to HUD's Operational Excellence Strategic Plan. Perform other duties as assigned.

Qualifications: As a basic requirement for entry into the senior executive service (SES), applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization. The ideal candidate will have experience supervising many employees through subordinate supervisors and have experience hiring, developing, and evaluating employees. Typically, experience of this nature is at the GS-15 or equivalent level in the federal service or its equivalent in the private sector. Your application should demonstrate that you possess the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in SES positions such as: Leading the work of an organizational unit Ensuring the success of one or more specific major programs or projects Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance Supervising the work of employees, developing policy and other executive functions If your experience does not include these basic qualifications, you will not be determined qualified for this position. Veterans' preference: Is not applicable to positions in the Senior Executive Service. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Mandatory Technical Qualifications (MTQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Applications received with resumes exceeding the 2-page limit will be disqualified and will not receive further consideration. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare narrative statements specifically addressing the Executive Core Qualifications (ECQs) or the Mandatory Technical Qualifications (MTQs). MANDATORY TECHNICAL QUALIFICATIONS (MTQs): Your resume should demonstrate accomplishments that would satisfy these technical qualifications. MTQ 1: Demonstrated experience in organizational design and strategy, including experience in comparative and competitive analysis, including ensuring that Ginnie Mae can attract and retain staff with the expertise required to meet the needs of the next decade. MTQ 2: Demonstrated experience in strategic procurement management and leveraging of procurement activity through increased coordination and communication of contract services, including exploration of alternative acquisition paradigms available in the government. MTQ 3: Demonstrated experience establishing strategies and overseeing the human resource functions, facilities management, and the handling of administrative matters, including formulating and tracking budget information for administrative categories MTQ 4: Demonstrated experience setting strategies and establishing policies for and directing the activities of the Procurement Management Division and the Administrative Management Division. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Mandatory Technical Qualification (MTQ) requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your two-page resume does not reflect demonstrated evidence of the ECQs and MTQs, you may not receive further consideration for the position. These are the five ECQs and their competencies: ECQ 1 - COMMITMENT TO THE RULE OF LAW AND THE PRINCIPLES OF THE AMERICAN FOUNDING: This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold Constitution and the rule of law, and commitment to serve the American people. (Competencies: Knowledge of the American System of Government, Commitment to the Rule of Law, Civic-Mindedness). ECQ 2 - DRIVING EFFICIENCY: This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. (Competencies: Fiscal Responsibility, Managing Resources, Leveraging Technology). ECQ 3 - MERIT AND COMPETENCE: This core qualification involves the demonstrated knowledge, ability, and technical competence to effectively and reliably produce work that is of exceptional quality. (Competencies: Technical Skill, Problem Solving, Agility and Resilience). ECQ 4 - LEADING PEOPLE: This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. (Competencies: Accountability, Developing Others, Executive Judgement). ECQ 5 - ACHIEVING RESULTS: This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. (Competencies: Operational Mindset, Innovation, Strategic Thinking). Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you MUST attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. A method to present demonstrated evidence of the ECQs and MTQs is to use the C - C - A - R model (Challenge / Context / Action / Results): 1. Challenge - Describe a specific problem or goal. 2. Context - Talk about the individuals and groups you worked with, and/or the environment in which you worked to tackle a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale). 3. Action - Discuss the specific actions you took to address a challenge. 4. Results - Give specific examples of the results of your actions. These accomplishments demonstrate the quality and effectiveness of your leadership skills. Note for Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize any employment offers made to current or former (within the last 5 years) political appointees (i.e., Schedule A, Schedule C, or Non-career SES employee, or Presidential Appointee employee in the executive branch). If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee, or Presidential Appointee employee in the executive branch, you must disclose that to the Human Resources Office.

How to Apply: To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (Eastern Time) on 12/29/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. Before uploading your required documents, please ensure they are in PDF format and DO NOT EXCEED the noted page limits. And DO NOT USE USAJOBS RESUME BUILDER. After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages. ADDITIONAL INFORMATION: HUD provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Executive Resources listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. Notice Concerning Materially False, Fictitious, or Fraudulent Statements Anything you claim in the occupational questionnaire or in your resume may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action. Extraneous documents provided with your application package will not be considered.

Application Deadline: 2025-12-29