Senior Vice President – Customer Management and Planning & Control

Job Description

Senior Vice President – Customer Management and Planning & Control

Derby (Hybrid - min 3 days on site)

Full Time

An exciting opportunity has arisen for a Senior Vice President – Customer Management and Planning & Control, to operate as part of the Leadership team within Assembly, Test & Control Systems (AT&C).

The Senior Vice President – Customer Management and Planning & Control will be accountable for integrating the large engine customers (externally airframers and internally new engines for aftermarket) within Manufacturing Operations and is the overall lead for Planning and Control (P&C) activities across Assembly, Test & Control Systems (AT&C).

You will operate as the key point of contact for large engine delivery for the airframers, integrating customer demand and requirements with Manufacturing Operations, and ensuring a strong Planning & Control function supporting the three AT&C businesses in Derby, Solihull and Dahlewitz, Germany.

What you will be doing:

• Lead the Customer Management team and provide for their ongoing professional development through objective setting, regular feedback, coaching and talent management practices, ensuring their health safety and wellbeing.
• Set clear direction for both the Customer and P&C teams and create an environment for them to be at their best.
• Establish engine delivery co-ordination through MBU and Procurement inputs, A&T, GPL, podding and airframer assembly line (including Rolls-Royce resident teams in Boeing and Airbus) to the point of aircraft title transfer.
• Embrace broader accountability as a member of the AT&C Leadership Team, creating a strong line of sight to Airbus and Boeing needs and status for Manufacturing Operations and Procurement, improving the connection to Business Aviation customers.
• Ensure financial and commercial considerations related to the provision of new engines are fully taken into account right through to the point of aircraft title transfer.
• Lead Customer Quality and Engine Delivery teams within AT&C, including engine delivery management, industrialisation and OE quality interactions with customer.
• Senior point of escalation into Rolls-Royce for airframers for new large engine supply, providing single node who can strongly influence individual airframers’ programmes.
• Make recommendations to Value Streams for allocation of parts and A&T resource between airframers where finite capacity becomes an issue and also ensure ongoing status updates to Value Streams to ensure committed business outcomes are achieved.
• Work closely with the Customer team and Value Stream SVPs to ensure integrated communications with the airframers.

Preferred requirements:

• Company-wide outlook and exposure to different challenges, cultures and ways of working.
• A proven track record within the Aerospace industry. Experience working with Customers a distinct advantage.
• A proven track record delivering improved operational performance in both favourable and unfavourable conditions; utilising cross-functional teams
• Experience of deploying continuous improvement methodologies such as lean and six sigma (Green belt accreditation)
• Attended higher education and leadership development programmes - committed to continuing professional development

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Level A.

 This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade. 

 It is advised that you inform your current manager of your application for this role.   

Closing date: Midnight 15th May 2026

For further information please contact: Paul Jepson

Job Category

Customer Account Management

Posting Date

01 May 2026; 00:05

Posting End Date

15 May 2026