Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Vice President – CNPF Engineering Stability, Risk and Controls
Job Description Summary
The Commercial & New Payment Flows (CNPF) organization drives innovative products and solutions for our customers, unlocking payment and data flows beyond consumer cards across key business areas covering Commercial and B2B, Small and Medium Enterprises, and Transfer Solutions. Products and solutions supported by the business include commercial cards, B2B, accounts payable and receivables, non-carded bill payments, and disbursements and remittances.
The Senior Vice President – CNPF Engineering Stability, Risk and Controls has overall responsibility for ensuring platform performance and proper risk & control oversight, in support of technology strategies that help shape and power the commercial payments landscape. The role reports to CNPF Chief Technology Officer (CTO).
Responsibilities
Stability:
• Drives a common approach to building a culture and establishing practices that support highly available and scalable platforms
• Drives monitoring & alerting, CI/CD, testing frameworks, and developer enablement functions
• Working with Engineering teams, CNPF Architecture, Biz Ops, and ONE, drives critical platforms towards >99.99% availability
• Serves as a key coordination point with Business Operations on a unified approach to production management
• Responsible for technical infrastructure & frameworks and advancing developer productivity.
• Drives Site Reliability Engineering best practices
Tech Risk Management & Control - oversight of risk management and control items:
• Ensures a comprehensive identification, tracking, and resolution of all CNPF technology risks
• Ensure Risk and control items are addressed in a timely fashion and agreed with stakeholders (internal and external)
• Key face off to central Mastercard Product & Tech Risk functions
Leadership
• Develop strong internal executive-level partnerships to ensure cross-functional alignment and execute on shared initiatives
• Reinforces urgency and raises risk & control awareness across CNPF Engineering
• Lead by example to embed the Mastercard Way principles across the group
All About You
• Extended experience as a Site Reliability Engineering Leader or Technology Operations
• Practical experience with Technology audit and risk management practices
• Deep knowledge of the Payments industry
• Deep familiarity with microservices, event driven architecture, containerization, and commonly used design patterns for highly scaled and available transaction processing
• Deep familiarity with best practices in the technology operation to support heterogeneous processing environments including physical infrastructure, internal clouds / virtual servers, and third-party clouds
• Familiar with best practices in Identity and Access Management
• Familiarity with logging, monitoring, and escalation technologies
• Familiarity with problem solving methodologies (Failure Point Analysis)
• Executive level presentation skills
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.