Job Posting Title:
Senior Training Coordinator, Dining----
Hiring Department:
University Housing and Dining----
Position Open To:
All Applicants----
Weekly Scheduled Hours:
40----
FLSA Status:
Exempt----
Earliest Start Date:
Mar 17, 2026----
Position Duration:
Expected to Continue----
Location:
UT MAIN CAMPUS----
Job Details:
BENEFITS: UT Austin offers a competitive benefits package that includes:
100% employer-paid basic medical coverage
Free Capital Metro bus rides
Retirement contributions
Paid vacation, sick time, and holidays
Career growth & professional development
Please visit our Human Resources (HR) website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team!
This position will coordinate operational training and professional development for the dining unit within University Housing and Dining (UHD). As part of the UHD Human Resources team, this role will support the overall goals for training and professional development for UHD, by focusing on the unique needs and priorities within dining, which includes residential dining halls, cafes, coffee shops and other retail dining venues. In collaboration with dining leaders, this role will work to create and deliver learning opportunities for staff in alignment with established priorities and vision.
Coordinate the development of curricula and training programs to achieve specified learning outcomes for staff at all levels, including training for new employees, ongoing training and skill development for existing staff, and training in response to emerging needs. In partnership with appropriate subject matter experts (SMEs), including dining managers, chefs and dietitians, design learning opportunities based in competency theory, deliver training using effective modalities, and create training materials to support operational needs. Collaborate with staff tasked with providing training. Provide train-the-trainer guidance to ensure consistency and quality of programs and materials produced by these functional trainers. Collaborate with other UHD Trainers to share resources and expertise when training needs converge across UHD units. Source and evaluate potential third-party training service providers. Facilitate training on various topics, including but not limited to customer service, policy and procedure, and safety.
Serve as point person to support the ongoing professional development needs for Dining employees. In partnership with dining leadership and UHD HR, develop solutions to address career development priorities including leadership development, career track advancement, student employee development, and up-skilling to adapt to changes in the profession or technology. Create structured curricula with competency-based learning to enable current employees to deepen their knowledge/skills and to grow in their careers. Coordinate career development programs in alignment with leadership expectations for participation, progress and completion. Collaborate with other UHD Training team members to identify where cross-functional development needs converge and to share expertise and maximize resources. Amplify existing opportunities, source and evaluate external resources, and collaborate with appropriate experts to create and deliver professional development content.
In collaboration with Dining leadership and Director, Employee Learning and Engagement, determine the needs, priorities and vision for operational training and professional/career development. Establish working relationships with managers and supervisors and other key roles to identify skills or knowledge gaps on their teams and understand desired learning outcomes. In close collaboration with relevant stakeholders, develop and refine a strategy for operational training and ongoing development for Dining staff at all levels, including student employees. Keep abreast of changes in the food service/hospitality industry and the fields of employee learning and training content creation. Evaluate, analyze and report on training programs’ effectiveness and return on investment. Provide data-informed recommendations for innovation and changes based on this assessment. Ensure alignment with priorities and vision set by Dining leadership and overall strategy for training at UHD.
Coordinate the delivery of training from internal and external providers for all required certifications including food handlers, food safety manager, TABC and food allergens. Administer/proctor exams and track completion to ensure UHD remains in compliance with all applicable laws and university guidance in these areas. Monitor completion and provide logistical support to enable dining staff to remain in compliance with university- and UHD required training. Communicate regularly with managers and keep Dining leadership and UHD HR informed on any compliance issues or patterns that need attention.
Lead in the planning and execution of dining training events in collaboration with relevant UHD teams and following established event planning protocol. Schedule meetings, book rooms, and arrange catering. Prepare supplies and materials; set up and break down rooms. Track attendance at trainings and events. Maintain training records using the UT learning management system (UTLearn): create events and sessions, record attendance, and generate reports. Provide technical support to UTLearn users. Support the UHD HR team as a backup during peak periods with a priority of helping support Dining needs. Participate in Dining, HR, and UHD-wide planning efforts, committees and meetings. Other related duties as assigned.
Bachelor's degree in a related field.
At least 8 years of experience developing and conducting training programs.
Use of training equipment in the area being taught.
Relevant education and experience may be substituted as appropriate.
2+ years of experience providing training in the food service and/or hospitality industry.
Experience working in food service operations as a shift lead, supervisor or manager, or similar role.
Experience leading and developing others in the creation and/or facilitation of training.
Experience facilitating learning through multiple modalities, such as instructor-led workshops, presentations, micro-learning and/or on-the-job training.
Experience designing materials to support learning, such as workbooks, quick reference guides, videos, and/or e-learning modules.
Experience analyzing training components to evaluate effectiveness and drive data-informed decisions.
Experience working in higher education or the public sector.
Familiarity with adult learning theory and effective training practices.
Ability to analyze input from stakeholders to understand training needs and priorities.
Ability to provide creative learning-based solutions to support operational needs.
Ability to communicate effectively and tailor the message and medium to the audience.
Ability to design and facilitate activities to engage learners.
$70,000 + depending on qualifications
Monday - Friday, 8:00AM - 5:00PM. Hours and days may vary to include nights and weekends.
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.----
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.----
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.