Senior Training Analyst (Remote) - Physicians Billing Service

Scheduled Hours

40

Position Summary

The Senior Training Analyst will develop curriculum, lesson plans, test data for his/her respective application and be responsible for participating in the design, build and validation of both the application and the training environments used for in-class training. Responsible for presenting education programs for new and/or existing system applications to end-users of Epic Revenue Cycle systems.

Job Description

• Provides training for new and existing Epic Revenue Cycle applications for approximately 3,000 end-users of the applications at the School of Medicine. Additionally, will provide proficiency training for other key leaders and physicians who require knowledge of Epic Revenue Cycle applications. Incorporates appropriate adult learning techniques, creativity along with internal and external best practices to achieve desired outcomes.

• Pilots new courses in their development stages, collecting feedback to strengthen the course development program and delivers training to co-workers, physicians and leadership audiences with confidence, preparedness and polished presentation skills.

• Provides customized training and onsite support for WUCA practices. Serves as liaison between the practice, FPP leadership and the Epic1 build teams while ensuring best practice workflows and procedures are communicated and implemented.

• Provides onsite support for all WU clinical departments, as requested.

• Researches and contributes to the design, development and revision of course materials. Provides significant input to the maintenance of current training programs. Incorporated appropriate adult learning techniques, creativity along with internal and external best practices to achieve desired outcomes. Responsible for updating existing course materials/job aids and creating new course material/job aids.

• Builds partnerships and networks across the School of Medicine by acting as a liaison between clinical departments and Physicians Billing Service (PBS). Provides consulting service with regards to developing office procedures, policies and set-up. Based on findings, the Senior Training Analyst will develop and deliver training solutions designed to maximize the business performance of departments.

• Responsible for reading assigned books, articles and other materials related to training and development. Attends designated courses in order to keep abreast of adult learning practices and best practices in training and development.

​Working Conditions

Job Location/Working Conditions 

• Normal office environment 

Physical Effort 

• Typically sitting at a desk or table 

Equipment 

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

A diploma, certification or degree is not required.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Epic Revenue Cycle Applications (2 Years), Medical Information, Clinical Operations, And/Or Accounts Receivable Fields (2 Years), Faculty Practice Plan (Fpp) Education Services Training Analyst (2 Years)

Skills:

Application Training, Microsoft PowerPoint, Microsoft Word, Onsite Support

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Comminution, Confidential Data Handling, Conflict Management, Customer Service, Epic EHR, Flexible Mindset, Goal-Oriented, Group Presentations, Leadership Management, Organizing, People Management, Policy Development, Policy Management, Prioritization, Time Management, Training Instruction, Working Independently

Grade

G11

Salary Range

$53,100.00 - $90,600.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.