Senior Technology Project Manager

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. We are currently looking for a Senior Technology Project Manager to join our team.

Position Responsibilities:  
Enterprise Delivery Leadership

• Champion end-to-end delivery of large, complex technology initiatives.
• Translate high-level objectives into structured execution plans and measurable achievements.
• Identify and manage cross-team dependencies, systemic risks, and delivery trade-offs.
• Drive coordinated execution across internal teams and external partners.

Stakeholder & Executive Alignment

• Align senior business and technology customers around delivery outcomes.
• Lead governance forums and provide concise, impact-focused reporting.
• Translate technical delivery status into clear business narratives.
• Bring up and drive resolution of material delivery risks.

Performance & Financial Management

• Establish clear delivery success criteria, achievements, and financial baselines at program initiation.
• Own operating budget tracking, forecast accuracy, and variance management across cost centers.
• Monitor schedule, scope, and financial performance and proactively address emerging risks.
• Provide concise, transparent performance and financial reporting to governance forums.
• Use delivery and financial insights to inform trade-off decisions.

Agile, Tooling & Delivery Practice Leadership

• Demonstrate a strong working understanding of Agile delivery frameworks and hybrid models.
• Proficient in Jira; able to interpret sprint metrics, backlog health, velocity trends, and delivery signals.
• Identify and drive improvements to delivery tooling, reporting automation, and project management practices to strengthen execution maturity across the organization.
• Bring forward structured recommendations to improve governance rigor and execution transparency.

Ownership & Accountability

• Take full accountability for delivery commitments and outcomes.
• Manage enterprise resources responsibly, balancing cost, risk, and timeline.
• Operate effectively with minimal oversight in a complex, matrixed environment.
• Demonstrate professional pride in disciplined, high-quality project management.

Required Qualifications:

• 8+ years progressive experience in complex technology project delivery.
• Proven success leading cross-functional, enterprise-impact initiatives.
• Proven experience managing operating budgets and forecast accuracy.
• Strong executive communication and customer management capability.
• Experience operating within Agile or hybrid delivery environments.
• Proficiency with Jira and enterprise reporting tools required.
• Experience improving delivery processes, tooling, or governance practices preferred.

Preferred Qualifications: 

• Experience leading data center migrations, infrastructure modernization, or large scale technology transformation initiatives preferred.
• PMP or equivalent certification considered an asset.

When you join our team: 

• We’ll empower you to learn and grow the career you want.  
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.  
• As part of our distributed team, we’ll support you in shaping the future you want to see. 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Toronto, 250 Bloor Street EastHybrid

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.