Job Summary
The Senior Technology Product Manager for CCH Axcess® Tax will define and execute the vision and strategy for innovative tax technology solutions within the CCH Axcess platform. This role focuses on delivering capabilities that improve compliance, optimize workflows, and create exceptional experiences for tax professionals. Acting as a champion for customer needs, the Senior Technology Product Manager partners with cross-functional teams—including engineering, UX, marketing, and support—to ensure product priorities align with business objectives and market demands. The position requires strong leadership in discovery, roadmap planning, and outcome-driven execution to advance the Axcess Tax portfolio.
Responsibilities
- Manage the development, enhancement, and lifecycle of assigned CCH Axcess® Tax capabilities, ensuring compliance with tax regulations and alignment with firm workflows.
- Partner with one or more Scrum teams to apply Agile practices—participate in ceremonies (stand-ups, sprint planning, reviews, retrospectives) and support quarterly planning to keep delivery aligned with product goals.
- Collaborate on user experience improvements, working with UX and engineering to deliver intuitive, efficient solutions for tax professionals.
- Coordinate with cross-functional stakeholders—including engineering, marketing, sales, and support—to ensure smooth execution of product initiatives.
- Translate strategic objectives into actionable plans, maintaining a roadmap that supports the overall vision for the CCH Axcess platform.
- Implement customer feedback loops and Voice of Customer (VOC) activities, using insights to refine workflows and compliance features.
- Advocate for customer needs through direct engagement with tax professionals and participation in relevant forums.
- Monitor product performance and adoption metrics, and track regulatory changes to proactively recommend improvements.
- Prepare and deliver clear updates to internal stakeholders on roadmap progress, priorities, and compliance impacts.
Qualifications
Required:
- Bachelor’s degree in Business, Computer Science, Information Technology, or a related field (or equivalent experience).
- 5+ years of experience in technology product management.
- Proven experience managing SaaS products, preferably in tax or financial technology.
- Strong understanding of Agile methodologies and experience leading Scrum teams, including facilitating ceremonies and quarterly planning.
- Demonstrated ability to translate customer needs and market trends into actionable product strategies.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Strong analytical and problem-solving skills, with experience using data to drive decisions.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred:
- Experience with CCH Axcess Tax or similar tax compliance platforms.
- Knowledge of U.S. tax regulations and workflows used by accounting firms.
- Familiarity with cloud-based architectures and modern software development practices.
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$83,600.00 - $145,900.00 USD
This role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.