Senior Technician, IT

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Job Summary

At Micron, we are seeking a dedicated Senior Technician, IT who is eager to join our ambitious team! This role is outstanding because it offers the opportunity to work with world-class technology and collaborate with some of the most innovative minds in the industry. You will troubleshoot and resolve complex IT issues and also play a crucial part in determining and implementing IT solutions that advance our mission.

Key Responsibilities

• Technical Support: Diagnose and resolve advanced hardware and software issues for desktops, laptops, printers, network devices, and peripherals.
• Device Provisioning: Install and configure PCs, mobile devices, network setups, and telecom systems.
• Software Management: Deploy and configure operating systems and applications; ensure compliance with IT standards.
• Incident Recovery: Perform system recovery and troubleshooting based on detailed procedures and guidelines for handling blocking issues.
• Inventory Control: Manage spare parts and maintain accurate inventory records.
• Collaboration: Work closely with internal teams and external vendors for hardware support and blocking issues.
• Manufacturing Support: Provide IT support for semiconductor manufacturing systems and maintain NOC blocking issue flow.
• Shift Operations: Ensure 24/7 availability of IT services through shift-based operations.
• Audio-Visual Setup: Configure and maintain conference room AV systems and signage solutions.

Required Skills & Qualifications

• Technical Expertise: Advanced troubleshooting for IT hardware/software and network connectivity.
• Certifications: Preferred – CompTIA
• Experience: Minimum 4–6 years in IT field services or infrastructure support.
• Soft Skills: Strong communication, problem-solving, and the ability to work independently.
• Knowledge Areas: Semiconductor manufacturing environment, ITIL processes, and SLA adherence.
• Proficiency Level (T4):

Ability to resolve complex technical issues without supervision.

1. Mentor technicians early in their careers and lead critical incident resolution.

Drive process improvements and contribute to IT infrastructure projects.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.