Senior Technical Systems Analyst - IBMi

What is the opportunity?

We are seeking a skilled Senior Technical Analyst – IBM i Platform to support the stability, security, and modernization of our mission-critical IBM i environment. This role is responsible for day-to-day System Administration, system health monitoring, security and compliance activities, and participation in platform upgrades and transformation initiatives.

The successful candidate will play a key role in Operational Excellence, ensuring high availability, performance, and risk mitigation across the IBM i systems, while collaborating closely with application teams, infrastructure partners, and vendors. This position is ideal for a proactive, independent, technically strong, and detail-oriented professional who thrives in a regulated, high-availability, collaborative enterprise environment.

What will you do?

• Provide support for the IBM i environments, including system monitoring, job management, incident response, and complex problem resolution to ensure high availability and reliability
• Perform day-to-day IBM i System Administration, including OS management, system configuration, capacity planning and performance tuning
• Monitor system health, analyze trends, and proactively mitigate performance, availability, and capacity risks
• Lead and support security compliance activities, including vulnerability remediation (CVE patching), audit evidence gathering, and security tool administration
• Participate in IBM i OS upgrades, hardware refreshes, HMC updates, and broader platform modernization initiatives
• Support disaster recovery and business continuity planning, including replication, testing, and documentation
• Collaborate with application teams, infrastructure partners, and vendors; maintain technical documentation; contribute to automation and operational efficiency initiatives; and provide mentorship as required

What do you need to succeed

Must Have:

• 3-7 years of hands-on experience supporting IBM i environments, including OS administration, job scheduling, system monitoring, performance management, and troubleshooting complex production issues
• Proven experience supporting high-availability and disaster recovery solutions, with the ability to ensure platform reliability, stability, and performance under pressure
• Strong background in regulated environments, including vulnerability management, audit support, PTF management, OS upgrades and hardware lifecycle activities
• Strong documentation, communication, and collaboration skills, with the ability to work independently, manage competing priorities, and drive work to completion

Nice-to-Have:

• Experience working in large, matrixed corporate environments with the ability to navigate complex stakeholder relationships
• Familiarity with IBM i security, monitoring, and automation tools (e.g.: Performance Navigator, CART, Trinity Guard, Fortra Monitoring Suite), along with exposure to HMC and Power Systems environments
• Knowledge of performance analysis, capacity planning, and experience supporting security audit, compliance initiatives, and financial services regulatory requirements
• Strategic thinking with the ability to influence decision makers, familiarity with ITIL or structured operational frameworks, and scripting knowledge to support automation and efficiency

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work.

#LI-POST

#TECHPJ

Job Skills

Active Learning, Adaptability, Business Continuity and Disaster Recovery (BCDR), Business Needs, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Hardware Infrastructure, High Availability, Information Technology (IT) Systems, IT Standards, Lifelong Learning, Long Term Planning, Operating Systems (OS), Operational Delivery, Software Updates, System Maintenance, Systems Management, Systems Support

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-01-142026-02-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.