Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.
We are seeking a skilled tier 2 Support Engineer to join our dynamic team. As a tier 2 Support Engineer, you will play a crucial role in providing top-tier technical support to our customers, ensuring their issues are resolved promptly and effectively. Your expertise will be vital in troubleshooting complex problems, utilizing your knowledge of Jinja2/Python, SQL, and log analysis to identify and address errors efficiently.