FHI 360

Senior Technical Officer-MCH

Phnom Penh, Cambodia Full time

Job Summary:

The Senior Technical Officer, MNCH is responsible for providing technical leadership for maternal, newborn, and child health (MNCH) activities under the Meeting Targets and Maintaining Epidemic Control (EpiC) project in Cambodia. The Senior Technical Officer will implement work plans to improve MNCH outcomes in close partnership with the Ministry of Health (MoH), particularly the National Maternal and Child Health Center (NMCHC), as well as subnational government authorities.

This role will contribute to the design of interventions and work alongside government counterparts, project staff, and local implementing partners to ensure technical excellence. The Senior Technical Officer will collaborate with other team members to ensure the provision of life-saving commodities and equipment aligns with facility-level needs and will contribute to monitoring, evaluation, research, and learning activities.

The individual will work closely with the Project Manager, Project Director, Senior Technical Director, and other senior project leaders, as well as the United States Department of State, MoH/NMCHC officials, and EpiC technical backstops in MNCH, strategic information, and program management to achieve an ambitious set of results within a short timeframe.

Technical Officers (Level I – III) provide a range of technical and administrative services at increasing levels of complexity to support project implementation and proposal development. Individuals within these positions are expected to demonstrate an increasing level of proficiency with the specific relevant technical area.

Accountabilities:

Technical Requirements:

  • Provide technical support to a team of technical specialists in MNCH, private sector engagement, and more.
  • Liaise with FHI 360 experts in MNCH, strategic information, private sector engagement, and more to ensure technical excellence.
  • Implementation and monitoring of annual work plans and collaboration with finance teams to ensure accurate budget tracking.
  • Contribute to the preparation of program reports, monthly updates, other necessary technical and programmatic documents and documentation of successes, lessons learned and good practice.
  • Represent FHI 360 in external functions at international, national, and subnational events for MNCH -related activities.
  • Provide input and assistance to the country office and program management and operations, as well as business development activities.   
  • Coordinate with other EpiC senior leaders including the Project Director, Project Manager, Senior Technical Director, Strategic Information, Finance and Operation, Procurement and Supply Chain Management to ensure strategic alignment and efficient use of resources (financial, human, and relational) across the project.
  • Perform other duties as assigned by supervisors.

Applied Knowledge & Skills:

  • Experience supporting the successful implementation of MCH programming
  • Demonstrated ability to create and maintain effective working relations with Ministry of Health and subnational officials, health partners and other implementing partners.
  • Demonstrated technical skills.
  • Broad knowledge of quality standards and quality assurance practices.
  • Proficiency with on-line search tools required.
  • Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
  • Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
  • Must be able to read, write, and speak English and Khmer.
  • Good organizational and analytical skills.
  • Ability to influence and collaborate with others.
  • Demonstrated proficiency with using Microsoft Office Suite required.
  • Ability to analyze and interpret data, identify errors, and prepare reports.
  • Ability to solve problems and implement corrective action as needed.

Problem Solving & Impact:

  • Works on problems of moderate to complex scope that require review of various factors.
  • Exercises good judgment with selecting methods and techniques to determine appropriate action.
  • Decisions may cause delays and affect a work unit or area within a department.
  • Identifies and raises issues to senior technical staff
  • Networks with key internal and external personnel.
  • Decision may cause delays or failure to achieve results that impact departmental goals.

Supervision Given/Received:

  • Determines methods and procedures on new projects and assignments.
  • May mentor other lower-level personnel.
  • May supervisor junior level staff.
  • Reports to the Project Manager, MCH.

Education: **

  • Master's degree in public health, behavioral and social sciences, or a related field with five to seven years of experience in managing MNCH-focused public health programs or a bachelor's degree with over seven years of experience as mentioned.

Experience: **

  • Experience and understanding of the national MNCH components and implementation requirements including critical, life-saving technical approaches.
  • Understanding and experience working alongside the Government of Cambodia to implement health programming.
  • Experience working in an international non-governmental organization managing diverse teams to implement public health programs focused on MNCH.
  • Experience establishing and maintaining positive working relationships and partnerships with partners and major stakeholders. 
  • Experience overseeing large donor-funded projects, including technical and program management, quality assurance, and experience adhering to donor compliance requirements. 
  • Experience guiding technical teams to complete objectives/activities on time and within budget while meeting high quality standards. 
  • Proactive in managing multiple tasks, managing and working in the virtual work environment, and flexible and open to managing time working with different teams in different time zones as needed.  
  • Excellent interpersonal, organizational, communication, coordination and collaboration, team building and management, and problem-solving skills.  

Typical Physical Demands:

  • Typical office environment.
  • Ability to spend long hours looking at computer screens and doing repetitive work on a keyboard.
  • Ability to sit and stand for extended periods of time.
  • Ability to lift/move up to 5 lbs.

Technology to be Used:

  • Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

  • 10% - 25%

**Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

Disclaimer: Note the Compensation Band that appears on the job description is associated with those jobs assigned to the US Salary Structure and employees that are paid from US payroll.

The Compensation Band for all national local employees aligns to the Compensation Structure based on the Country location of the job.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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