Senior Technical Consultant
Belfast - hybrid
The Senior Technical Consultant is responsible for implementing solutions using Intapp’s Collaboration software and developing and delivering technical training to customers. The role is a mix of client-facing consultative work and behind the scenes solution design, configuration, data analysis, and data manipulation. It involves a diverse set of responsibilities in an agile and deadline-driven environment. The individual in this role will leverage his/her analytical skills and relevant technical knowledge to engage with customers and Intappers to deliver an excellent and consistent level of client service. The role is based in North America with and may involve limited travel. The Implementation Consultant should demonstrate passion in and a desire to become skilled in four broad areas:
Technology The Senior Technical Consultant will be working with Intapp’s Collaboration platform software within the customer’s M365 environment. Super-user or administrator level experience with MS SharePoint and MS Teams is a must as is a strong interest in using technology to create value for our clients.
Client facing skills A significant number of day-to-day responsibilities involve communicating with clients in writing and in face-to-face online meetings. Strong written and verbal communication skills are required for success.
Professional Services and Legal Software delivery experience in one of public sector, legal / professional/financial services.
System Integration Integration with our customers’ line of business systems and understanding the relationship between data and business requirements is an important element of delivery
What you will do:
Working as part of a small team to implement and configure Intapp’s Collaboration platform software in the customer’s M365 environment. Projects typically include integrations with the customer’s line of business applications using existing integration tools
Conducting meetings to gather/refine and then document business requirements
Configuring software and confirming expected functionality
Demonstrating configured software to solicit customer’s feedback/refinement
Working with the customer’s IT team to coordinate M365 tasks (e.g., AD group creation, data integration activities, etc.)
Working with the customer’s project team to facilitate UAT and training activities
Working with the Intapp project manager to communicate and manage issues and ensure that the project is delivered on time and within the budget
What you will need:
Ten years’ experience working in a technical capacity with five years’ experience in a software consultant or technical analyst role
Strong time management, prioritization, and communication skills, particularly the ability to effectively prioritize and execute tasks for multiple, concurrent client projects
Experience administering SharePoint and implementing SharePoint based solutions, in a client facing capacity or working for a third party/consultancy
Experience implementing Microsoft 365 Teams and Outlook
Working knowledge of Azure and M365 admin center
Some automation coding experience in Microsoft technologies such as PowerShell or Power Automate.
Ability to work effectively as part of a team with shared objectives and on own initiative
Advanced administration skills, in particular using MS Word, Excel, and PowerPoint
Experience deploying client-side software desired
Experience in Power BI and Power Automate desired
What you will gain at Intapp:
At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.
Here, you will have the opportunity to:
Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.
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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.