Senior Technical Analyst (On-Site)

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

CLA is growing and seeking to hire an experienced Facilities and Collaboration Senior to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

This role is responsible for providing comprehensive on-site technical support for hardware, software, and network issues. This role involves performing setup and maintenance of conference room equipment, troubleshooting and resolving technical problems promptly, and collaborating with IT team members to implement solutions and improvements.

How you’ll create opportunities in this Facilities and Collaboration Senior role:

• Provide on-site technical support for hardware, software, and network issues.
• Perform with the setup and maintenance of conference room equipment.
• Troubleshoot and resolve technical problems in a timely manner.
• Collaborate with IT team members to implement solutions and improvements.
• Conducts training and guidance to staff on technical tools and systems.
• Maintain accurate records of support requests and resolutions.

What you will need:

• 4 years of relevant experience required.
• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.

Technical Competencies:

Hardware: Knowledge of computer hardware components and peripherals.

Video Systems: Proficiency with projectors, screens, and video conferencing tools.

Software Applications: Familiarity with common software applications and enterprise solutions.

Networking: Understanding of network protocols, configurations, and troubleshooting.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.