Senior Tech Lead - Digital Factory (H/F)

Within CHANEL Tech Europe, the Digital Factory is responsible for developing and evolving digital applications that support the in-store experience and retail operations for the House. Among these products, MyBoutiqueApp is a strategic application used by boutique staff to enhance client experience, clienteling activities, and certain operational tasks.

In a context of transformation and maturity elevation for the Digital Factory, we are looking for a Senior Tech Lead for MyBoutiqueApp (across several squads). This key role is responsible for:

• Ensuring engineering best practices

• Guaranteeing technical coherence

• Securing delivery quality

• Safeguarding platform sustainability
  All within a complex product environment and as part of a platform modernization phase.

As Senior Tech Lead, you work closely with:

• Internal and partner development teams

• Product Owners

• Functional and technical Architects

• QA teams

WHAT IMPACT YOU CREATE AT CHANEL

You are responsible for:

Guaranteeing Technical Coherence of MyBoutiqueApp

• Act as a transversal technical reference across squads

• Guide developers in their implementation choices

• Support partner development teams

• Ensure compliance with enterprise architecture guidelines and technical standards

• Facilitate technical alignment across squads in a multi-team environment

Translating Architectural Directions into Delivery

• In close collaboration with the Technical Architect, transform architectural directions into concrete implementations within squads

• Ensure developments (mainly by external partners) respect:

  • Defined architectural principles

  • Technical and security standards

  • Engineering best practices

  • Quality strategy and observability requirements

• Contribute to the robustness, maintainability, and scalability of the platform

Structuring and Managing the Technical Backlog

• Design and steer the technical backlog for MyBoutiqueApp

• Identify and structure major technical topics such as: Reduction of technical debt, Refactoring initiatives, Performance improvements, Platform evolutions, Foundational technical projects, Security vulnerabilities

• Ensure a balance between functional delivery and technical sustainability

Advancing Engineering Practices

• Promote high code quality standards

• Advocate Software Craftsmanship

• Instill DevSecOps principles

• Foster a strong CI/CD culture (a core skill expected for this role)

• Improve CI/CD pipelines

• Integrate monitoring and observability

• Leverage AI in delivery practices

• Challenging Cloud Infrastructure Aspects

• Collaborate with the QA Lead to structure and align quality strategy

• Support squads on test automation challenges

• Ensure coherence between development practices and QA requirements

• While not directly responsible for test automation, master related concepts and technologies and guide teams

You share responsibility for development quality within squads.

Defining and Enforcing Development Standards

• Define and enforce: Mobile development standards (especially iOS) , Best practices in application design, Application architecture guidelines

You support squads in their architectural and design choices, ensuring alignment with global guidelines.

Supporting Squads on Complex Technical Topics

• Act as a support for teams facing complex technical challenges

• Help structure solutions, secure choices, anticipate risks, and facilitate technical collaboration between squad

You contribute to securing overall platform delivery and improving team productivity.

WHAT YOU WILL BRING

Experience

• 12 years in software development, with proven experience as a Tech Lead or Senior Engineer

• Background in complex, agile product environments and multi-squad organizations

• Strong experience in CI/CD (essential for this operational role)

• Retail, omnichannel, or clienteling environment experience is a plus

Technical skills

• Expertise in backend development (Java), web and/or mobile development (iOS is a significant plus)

• Mastery of modern front-end and back-end technologies (“state of the art”)

• Knowledge of MACH architectures (Microservices, API, Cloud, Headless) and API-driven architectures

• Experience with cloud environments, distributed and scalable architectures

• Mastery of mobile architectures (Swift/Swift UI, React Native, Flutter), app lifecycle (AppStore/TestFlight, MDM), mobile patterns (offline, data sync, state management)

• Security (secure development, OWASP Mobile), mobile testing (Appium, XCTest, Playwright)

• Good understanding of modern, decoupled architectural principles, QA practices, and test automation technologies

• Ability to operate within established frameworks

Leadership and Collaboration

• Recognized technical leadership, able to influence without direct authority

• Ability to clarify complex technical topics, facilitate collective decision-making, align teams transversally

• Strong listening, communication, and coaching skills; able to vulgarize for business counterparts

• Pragmatism, sense of priorities, anticipation, initiative

• Team animation and coordination (prioritization, follow-up, reporting, coaching, delegation)

• Critical thinking and the ability to propose new approaches

WHAT CHANEL CAN OFFER YOU

Joining CHANEL Tech means entering a unique technology environment where digital innovation directly serves the client experience in boutiques. Within the Digital Factory, you will contribute to strategic digital products used daily by boutique staff around the world.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.