Nice

Senior Specialist Software Engineer, CX (Angular)

India - Pune Full Time

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a highly skilled Lead Angular Specialist to join our team and contribute the development of a customer-facing web application. This role is hands-on with strong leadership responsibilities, including mentoring, architecture reviews, and stakeholder management across time zones.

You’ll play a key role in developing a multi-region, multi-tenant SaaS product. Working with a core R&D team, you’ll use technologies like Angular, JavaScript, and AWS to build scalable, high-performance user interfaces in a cloud-first.

How will you make an impact?

  • Own the complete software development lifecycle, from design and development to unit testing and field deployment, collaborating with QA and Product.
  • Ensure consistent application of architectural principles throughout the product development process.
  • Serve as the R&D product expert, deeply understanding the product’s requirements, market needs, and overall purpose.
  • Collaborate with cross-functional teams, including Product Managers, Sales, Customer Support, and Services, to drive product success.

Have you got what it takes?

  • Design and develop software features in accordance with requirements, ensuring adherence to High-Level Design (HLD) and Low-Level Design (LLD) standards.
  • Lead the design and implementation of software features for scalable, multi-tenant SaaS solutions.
  • Work closely with cross-functional teams (R&D, Product Management, UX, and DevOps) to deliver seamless, end-to-end solutions.
  • Promote and implement Continuous Integration and Delivery (CI/CD) practices to streamline development processes.
  • Mentor and guide junior and peer engineers, promoting software craftsmanship and best practices.
  • Develop innovative solutions to solve complex technical challenges and improve future functionality.
  • Conduct regular code reviews to ensure design integrity and maintain quality standards.
  • Plan and execute unit testing to verify design conformance and ensure automation across the development cycle.
  • Lead the end-to-end implementation and ongoing support of software features, ensuring comprehensive quality coverage and prompt issue resolution during the software lifecycle.
  • Collaborate on release management and ensure smooth deployments.
  • Identify product issues, propose solutions, and drive improvements proactively.
  • Bachelor’s or master’s degree in computer science, Electronics Engineering, or a related field from a reputable institute.
  • 10-12 years of experience in software development, with a strong emphasis on front-end technologies.
  • Expertise in Angular, JavaScript and TypeScript.
  • Proven experience in working with RESTful APIs and seamlessly integrating them into front-end applications.
  • Proven experience in designing and developing high-performance, highly available, and scalable systems.
  • Strong knowledge of Object-Oriented Analysis and Design (OOAD) and design patterns.
  • Extensive experience with scalable, multi-tenant SaaS solutions, particularly in front-end/UI development.
  • Experience with public cloud platforms (AWS, Azure, GCP).
  • Proficiency in both SQL and NoSQL database solutions.
  • Hands-on experience in Continuous Integration and Delivery (CI/CD) practices using tools like Jenkins.
  • Exposure to backend technologies (.NET or Java).

What’s in it for you?

 

  • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

 At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID: 9710

Reporting into: Tech Manager, Engineering, CX

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.