We’re seeking an energetic, driven and experienced individual who thrive in a fast-paced environment. If you love turning ideas into impact and grow your career in a dynamic environment, we welcome you to join us.
Position Responsibilities:
Reporting to Team Lead, this position will be part of the team within Distribution Services Department responsible for handling performance tracking reports for multi distribution channels.
Leading end-to-end performance-related automation projects, including drafting user requirements, developing test plans, conducting user acceptance testing (UAT), logging defects, and ensuring timely resolution of issues.
Supporting the migration of data from regular reports into the Enterprise Data Lake (EDL) to enable the development and maintenance of Power BI dashboards that meet evolving business needs.
Creating and reviewing Standard Operating Procedures (SOPs) to ensure compliance with internal policies and regulatory requirements.
Managing the computation of Balanced Scorecard (BSC) clawbacks for all incentive payments.
Responding to email inquiries from internal stakeholders and representatives in a timely and professional manner.
Collaborating closely with the Distribution Strategy team and other relevant stakeholders to support strategic initiatives.
Engaging with external stakeholders and progressively taking on team leadership responsibilities.
Required Qualifications:
At least 3 years of relevant experience in the life insurance industry
Strong data management skills, including handling large datasets and ensuring data accuracy and integrity
Strong numerical aptitude with the ability to interpret data, analyze trends, and produce accurate reports.
Detail-oriented, organized, and able to present complex information in a simple and structured manner.
Proficient in MS Excel e.g. formulas, pivot tables, dashboard and other analytical tools e.g. Power BI
Strong communication skills and able to communicate clearly, professionally, and effectively across stakeholders.
Able to work independently
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement