Kyndryl

Senior Specialist, Benefits Design – LATAM

Heredia, Costa Rica Full time

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.


The Role

Are you passionate about shaping employee experiences through innovative benefits programs? Do you thrive in fast-paced environments where strategic thinking, project management and cross-functional collaboration are key? If so, Kyndryl is looking for a Senior Specialist, Benefits Design – LATAM to support the development and execution of our global benefits strategy in LATAM Region.

In this role, you will be responsible for designing and managing comprehensive benefits programs—including health plans, risk plans, cars, time off and vacation, meal vouchers, allowances and more.  You’ll work closely with internal stakeholders and external partners to ensure our benefits are competitive, compliant, and aligned with our company values.

You will serve as a trusted client advisor and go-getter on all Benefits Design matters—a curious disruptor and relentless learner with a positive attitude. You will help design and develop benefits programs that are essential, innovative, and aligned with the evolving Kyndryl business landscape. Your work will promote an enhance employee experience and anticipate workforce needs in a dynamic, global environment.

As Senior Specialist, Benefits Design – LATAM, you will lead complex projects involving cross-functional teams, ensuring seamless collaboration across Total Rewards teams, Legal, Finance, ERLR, local HR teams, and external consultants and advisors. Your ability to proactively manage stakeholder relationships and influence key decision-makers will be critical to driving desired outcomes. Strong negotiation skills will support your efforts in aligning internal and external partners with strategic goals.

In this role, you will apply advanced analytical skills to evaluate and interpret complex data, using insights to optimize program performance and ensure compliance. You’ll be expected to communicate clearly and compellingly across all levels of the organization, translating technical or policy-heavy content into accessible, actionable information.

The environment is fast-paced and dynamic, requiring a high degree of flexibility and prioritization. You’ll need to manage competing demands and respond to urgent business needs with agility, all while maintaining a strategic focus on company objectives and employee experience.

Your Future at Kyndryl
At Kyndryl, your career growth is as important as the work you do. Joining us means becoming part of a global team that values innovation, collaboration, and continuous learning. You’ll have access to professional development programs, mentorship opportunities, and cutting-edge tools that empower you to shape the future of employee experience. We believe in creating an environment where your ideas matter, your skills evolve, and your impact is recognized—because when you thrive, we thrive.


Who You Are

You are a strategic thinker with a passion for creating benefits programs that enhance employee experience and align with business goals. You thrive in dynamic environments, balancing innovation with compliance, and you’re comfortable influencing stakeholders at all levels. You bring strong analytical skills, clear communication, and a collaborative mindset to every project. Your ability to manage complexity, anticipate challenges, and deliver solutions makes you a trusted advisor and a key driver of change.

Required Skills and Experience

  • 5–7 years of professional experience in benefits design, HR programs, or related fields.

  • Skilled in applying design thinking to solve complex problems and drive innovative solutions.

  • Proven ability to influence decision-makers and align cross-functional teams toward shared goals.

  • Analytical and data-driven, able to translate complex data into actionable insights.

  • Excellent communication skills (written and verbal) and stakeholder management across all levels.

  • High degree of autonomy — able to work independently without constant direction.

  • Fluent in English and Spanish (oral and written).

Preferred Skills and Experience

  • Fluency in Portuguese.

  • Solid understanding of the Benefits landscape, including integration with HR systems and familiarity with Workday.

  • Knowledge of time-off and leave policies, compliance, and accrual management.


Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.


What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.