Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
As a Senior Solutions Architect, you’ll combine strategic vision with hands-on expertise to lead the design and evolution of our digital and enterprise architecture. This pivotal role will drive the modernisation of our e-Commerce platform, CRM/marketing stack, and customer engagement technologies, while strengthening our cybersecurity posture and optimising total cost of ownership (TCO) across the IT estate.
You’ll work cross-functionally with business stakeholders, product teams, engineering, and vendors to define architectural direction, align solutions with business objectives, and guide execution through well-structured roadmaps.
Duties & Responsibilities:
· Lead major transformation projects, including:
o Replacement of legacy e-Commerce platform with a modern, customer-centric solution.
o Implementation of next-generation CRM and marketing automation ecosystem.
o Development of a roadmap for unified customer data and personalisation capabilities.
o Strengthening identity, access management, and data protection layers.
o Migration from legacy systems to cloud-native or SaaS alternatives.
· Define and govern architectural roadmaps during large-scale transformations.
· Ensure solutions balance innovation, complexity, and cost-effectiveness.
· Act as a trusted advisor to stakeholders, influencing decisions at all levels.
Culture:
- Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
- As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
- Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
Skills & Knowledge:
Essential
- Significant experience in solution or enterprise architecture roles.
- Proven track record in architecting customer-facing digital solutions (e-Commerce, CRM, CMS, MarTech) within retail, luxury, or similar B2C industries.
- Deep knowledge of modern technology stacks: Commerce, CDPs, cloud (AWS/Azure/GCP), APIs/microservices, and integration platforms.
- Strong understanding of cybersecurity principles and their integration into solution design.
- Ability to balance innovation, complexity, and cost-effectiveness.
- Excellent communication and stakeholder engagement skills.
Preferred
- Experience in luxury, fashion, or high-end retail environments.
- Familiarity with platforms such as Salesforce, Shopify, SAP Commerce, Manhattan.
- Exposure to transformation contexts with significant technology debt.
- Knowledge of IT cost optimisation techniques and vendor management.