Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
We're building a more trustworthy Internet. Come join us.
Senior Solutions Architect
The Senior Solutions Architect is responsible for helping customers achieve effective security policy outcomes using Fastly's suite of security offerings. This role requires in-depth technical knowledge of Fastly's security products, especially the Fastly Next-Gen WAF, and expertise in web application security best practices and trends.
They collaborate with customers to understand their security requirements and work with them to architect, implement, and maintain secure and performant solutions to meet their security challenges. The candidate will be central to the customer journey, from initial deployment and on-boarding to ongoing customization, ensuring a secure and reliable experience.
What You'll Do:
Ensure our customers are successful with the implementation and configuration of Fastly’s security products.
Deeply understand customer security requirements, and architect, implement, and maintain secure and performant Next-Gen WAF solutions across various deployment models (Edge WAF, Cloud WAF, On-Prem WAF).
Provide architectural guidance to support large and complex technical projects, systems integration, and solution implementation.
Provide technical leadership within the Solutions team and act as a mentor to others.
Provide training to customers on Fastly products and web security best practices.
Act as a technical liaison between Client Services teams, Engineering, Product Management, and Product Marketing, ensuring the voice of customers is heard and helping to improve the product.
Assist in pre-sales activities such as Proof-of-Concept work and providing architectural guidance to our pre-sales teams.
Manage project status in our project management tools.
What We're Looking For:
At least 8+ years of total experience in Solutions, Engineering, or a similar customer-facing role.
Experience creating and delivering advanced web and security solutions for enterprise customers (3+ years preferred).
Strong knowledge and hands-on experience of web application security concepts (e.g., OWASP Top 10).
Deep understanding of common internet protocols, particularly HTTP & TLS, and related troubleshooting tools and techniques (e.g., curl, dig, tcpdump).
Experience with web and CDN security technologies including WAF, DDoS, and rate limiting.
Experience with foundational technologies, including SaaS/Cloud or hybrid cloud deployments.
Proficiency in Unix/Linux or Windows systems administration (3+ years Linux/UNIX administration preferred).
Experience with Apache/NGINX/IIS or other web server platforms and associated application server technologies and frameworks.
Scripting ability with any of the following: Python, Java, Go, PHP, Unix/Linux Shell, C#, or other common Web languages.
A creative, out-of-the-box problem solver with the ability and experience in troubleshooting software products.
Willingness to travel up to 25% of the time.
We’ll be super impressed if you have experience in any of these:
Industry recognized security or cloud service/edge compute provider certifications (e.g., CISSP, CISA, AWS,GCP).
Experience writing/decoding security exploits and vulnerabilities.
Experience with building logging pipelines to analyze real-time events.
Work Hours:
This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is open to the following preferred office locations:
Tokyo, Japan
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
Salary:
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
This role is eligible to participate in Fastly’s global sales compensation plan and may participate in Fastly’s equity program.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.
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