Senior Solutions Architect

At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud,  built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.

We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.

Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.

With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.

The Role

As a Senior Solutions Architect on our Professional Services team, you will partner with Solution Delivery Managers and Customer Solution Engineers to implement Amperity's solution. This is a high impact, collaborative role that will see you own solution architecture, validate technical requirements, lead customers with guidance on best practice technical strategy, and execute a defined project plan for each customer. The role is deeply technical, but also customer-facing and will require familiarity with cloud platforms, database technologies, and SQL.

Interesting Problems

• Own end to end solution design to meet the customer requirements and use cases.
• Own the performance and scalability of database creation and SQL creation within the Amperity platform.
• Ability to explain complex technical solutions to a non-technical audience.
• Understand and provide feedback to Solution Delivery Managers on customer requirements.
• Implement production-grade databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users.
• Provide best practice guidance to customers regarding integration strategy between Amperity, their technical architecture, and 3rd party systems.

About You

• 8 years experience in software development, software implementation, or professional services.
• 8 years integrating data including various ETL/data service processes.
• 8 years of experience with relational databases, SQL scripts, optimization, and dealing with large datasets is a requirement.
• Proven communication and interpersonal skills with both customers and internal stakeholders.
• Leads and facilitates data discovery sessions to inform solution decisions and configure the solution.
• Ability to understand the business impacts of technical decisions and is empathetic to the full end to end customer use case.
• Analyze & design the solution according to project specifications. Should have in-depth knowledge of design issues and best practices.
• Experience communicating product benefits appropriate for each prospect and documentation experience, with an emphasis on explaining technical concepts to business users.
• A wide breadth of technical knowledge, with an eagerness to learn and use new technologies.
• A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution.
• Basic Unix/Linux/CLI experience
• Familiarity with various cloud-based technologies (AWS, Azure).
• A positive can-do attitude and tireless work ethic. Driven, self-sufficient, and able to thrive and adapt to change in a very fast-paced environment.Provide best practice guidance to customers regarding integration strategy between
• Ability to travel 25%

Benefits 

We offer all the benefits you’d expect from a great place to work: 100% healthcare coverage, 28 days of Annual Leave (inclusive of the usual public holidays in England and Wales), a communications stipend, and the flexibility to do your best work in a modern, comfortable working space. We provide an inclusive environment where you’ll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. 

Amperity values diversity. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.