Senior Software Engineering - ServiceNow

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

What you’ll do:

As a Senior Software Engineer, you’ll be responsible for the overall delivery of one or more software applications or services, including design, development, testing, deployment, production application support (e.g., troubleshooting) and maintenance with a focus on automation.

Key Responsibilities:

• Collaborate with cross-functional teams to gather software requirements, develop user stories, estimate effort, and create software design specifications.
• Design, develop, test, deploy, and maintain applications using Agile methodologies, with an emphasis on automation.
• Implement and execute automated and manual test plans—including unit, integration, performance, security, and user acceptance testing.
• Troubleshoot and resolve application, configuration, and environmental issues in production.
• Design and analyze system architecture, focusing on scalability, reliability, security, and performance.
• Recommend and research new technologies to improve systems and support technical initiatives as part of larger projects.
• Mentor team members by sharing expertise and providing technical guidance.
• Support DevSecOps practices and ensure secure delivery pipelines.

What you’ll need:

• 3+ years of experience with ServiceNow modules, particularly HR Service Delivery (HRSD).
• Experience in building multiple system versions addressing performance and scale.
• Experience developing technical documentation on applications and systems.
• Ability to work with technical and business-oriented teams.
• Familiarity with continuous data pipelines and protection.

What you'll Bring:

• Degree in Engineering, Information Systems, or related technical field.
• ServiceNow development and configuration experience.
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.
• Boomi/MuleSoft Connectors and Drivers.
• Multiple cloud regions and platform support.
• Concurrency and workload isolation.
• Data mapping, integration best practices.
• API, SFTP, HTTP(s) protocols and their interaction.
• OAUTH and other authentication methods.

Our Senior Software Engineering, earns between $116,700-$196,100 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  
• 401(k) plan  
• Tuition reimbursement program  
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  
• Paid Parental Leave  
• Paid Caregiver Leave  
• Additional sick leave beyond what state and local law require may be available but is unprotected  
• Adoption Reimbursement  
• Disability Benefits (short term and long term)  
• Life and Accidental Death Insurance  
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  
• Employee Assistance Programs (EAP)  
• Extensive employee wellness programs  
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-