Senior Software Engineering Manager

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Title: Senior Software Engineering Manager

Grade: 14

Location: Hyderabad, India

About NCR Atleos:

NCR Atleos (NYSE: NATL) is a global technology company creating exceptional self-service banking experiences.  We offer all the services, software and hardware solutions needed for a comprehensive self-service channel. NCR Atleos (www.ncratleos.com) is headquartered in Atlanta, Georgia.

Role Description

NCR Atleos is seeking an experienced manager with 15+ years of experience. As a Scaled-Agile leader, this person will be responsible for empowering individuals and teams to build better software and systems by learning, exhibiting, teaching, and coaching Scaled-Agile mindset, values, principles, and practices.

You will be joining the Software Engineering team based in Hyderabad and working on NCR Atleos’s Transaction Switching Product (Authentic) which serves several major industries – Financial Services, Retail and Digital Banking.

In this role, you will be leading a team consisting of Product Owners, SCRUM Masters, Developers and Testers to add and enhance features in this Enterprise level and performance critical application. You need to collaborate with other senior key roles like Architect, Business SMEs, DBA etc. located in London and India.

A key focus will be on establishing a high performing team with embedded NCR Atleos culture of innovation and open communication.

The role is a domain/technology expert in addition to providing strong leadership, managing internal and external stakeholders and collaborating with other teams. You are required to have strong technical, analytical, organizational and interpersonal skills and a commitment to product quality in addition to grip on various java and database technologies. Should have proven working experience in Cloud technologies, and also have a good understanding of CI/CD pipeline including test automation.

You will need to prioritize, make tradeoffs, clarify requirements, determine the appropriate functional implementation and drive the team for ideas and results.

The Software Engineering team operates under Agile as part of a SAFe release train.

The responsibilities include:  

Must have experience leading a large technology team in a dynamic, high-growth product company with multiple, diverse offerings with specific focus on:

• Alignment: Communicate the mission.
• Built-in quality: Demonstrate quality by refusing to accept or ship low-quality work. Support investments in capacity planning for maintenance and reduction of technical debt.
• Transparency: Visualize all relevant work. Leaders take ownership and responsibility for errors and mistakes. That means they admit their own missteps while supporting others who acknowledge and learn from theirs. And they never punish the messenger. Instead, they celebrate success and learning.
• Program execution: Participate as an active business owner in execution. Adjust scope as necessary. Celebrate high quality and program increments delivered on schedule. Aggressively remove impediments and de-motivators.
• Work planning and execution: Monitor/control the product backlog and ensure on scope, on time, on quality and on budget delivery in the Product Increment
• Technology partnerships: Establish a connect and work with technology partners in the market to ensure reach to right talent pool and access to recent technology trends.
• Crises management: Own critical projects to form teams, become an interconnect across various groups involved to ensure the project is successful.
• Customer support: Facilitate critical issue resolution, troubleshoot and help the team understand and resolve blocker issues.
• Remove impediments: Identify and resolve impediments, Identify and implement process improvements to meet Product Increment commitments and improve productivity of the team.
• Focus on quality: Identify and drive quality improvement actions and track the results/trends.
• Drive the roadmap: Own a specific area of functionality and work with Product Management and PO to drive it forward, considering the wider product impacts of the requested requirements and steer them to a better Product solution.
• Talent and Performance Management: Lead the hiring to get right and bright talent in the organization. Perform performance reviews and ensure career/skills growth for every individual.
• Culture ambassador: Build and maintain high performing teams with the work culture in line with the corporate shared values. Come up with the employee engagement action plans and make them effective.

Provides leadership, coaching, motivation and assistance to team members to ensure teamwork, and to help those team members develop and grow along their career paths with an emphasis on the following qualities:

• Values diverse opinions
• Promotes a culture of trust
• Develops other leaders
• Encourages
• Sells instead of tells
• Thinks you, not me
• Thinks long-term 

Qualifications:

• Bachelors or Masters in Computer Science or related field
• 15+ years of total experience in the software industry
• Experience with leading and managing agile (preferably SAFe) commercial software development projects
• Proven track record of driving and managing teams from a technical perspective
• Shall be capable of working with cross-functional teams
• Proven track record of handling development projects independently is a must
• Prior experience of working on banking products like Transaction Switching including ISO8583/ISO20022 message protocols, Point of Sale (POS), Automated Teller Machine (ATM), International networks (e.g. Visa International, MasterCard, Amex, JCB, Discover) is preferable
• Shall have expertise in one or more of the following:
  • Cloud development / deployment in GCP / Azure
  • Driving efficiencies throughout development lifecycle using AI tools (GitHub Copilot, Microsoft Copilot etc.)
  • Software security for financial applications e.g. PA-DSS/PCI SSF, PCI DSS, vulnerability management etc.
  • Test automation of applications with UI and APIs
  • Product upgrade/migration strategies, release impact analysis, and compatibility matrix

**Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list.  Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility.   NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

EEO Statement

NCR Atleos is an equal opportunity employer.  It is NCR Atleos' policy to hire, train, promote and pay associates based on their job-related qualifications, ability, and performance, without regard to race, colour, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation, or veteran status.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.