Senior Software Engineer (HYBRID)

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Position Summary

GEICO is seeking an experienced Senior Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement

Position Description

Our Senior Engineer is a key member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.

Position Responsibilities

As a Senior Engineer, you will:

· Troubleshoot and resolve data-related Production incidents, including logging details and providing updates at regular intervals to stakeholders

· Track and drive the resolution of data-pipeline related issues within agreed upon SLAs

· Escalate production issues to appropriate management levels, proportionate to the severity and complexity of the issue

· Provide updates to customers during ongoing incidents; provide accurate, timely and frequent communication

· Assist users with troubleshooting issues via multiple channels (chat, email, text, phone call etc.)

· Maintain high quality and relevant technical documentation for data product and pipelines

· Create incident summary reports, release notes, troubleshooting guides and runbooks

· Develop tools and features that automate key support tasks and reduce manual effort

· Continuously look for ways to reduce production support ticket volume; deliver enhancements to pipelines and suggest improvements to other engineers

· Work with development and different teams to improve performance and configuration

· Implement monitoring and alerting for critical components of platform

· Consistently share best practices and improve processes within and across teams

Qualifications

· Proven strong problem-solving and analytical skills

· Strong automation mindset; continuously looks for opportunities to improve efficiency through AI and tooling

· Experience with advanced programming languages including Python or Java, XML/XPath, SQL and object-oriented design

· Proven understanding of micro-services oriented architecture and extensible REST APIs

· Experience with Azure DevOps (ADO) and the Azure cloud technology stack

· Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems

· Ability to excel in a fast-paced, startup-like environment

· Programming experience in Duck Creek preferred

Experience

· 4+ years of software development experience with common languages such as Python or Java 

· 3+ years of experience with architecture and design

· 3+ years of experience with AWS, GCP, Azure, or another cloud service

· 2+ years of experience in open-source frameworks

Education

· Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

 

Annual Salary

$105,000.00 - $215,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

 

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.