Senior Software Engineer, Engine Support

The opportunity
Unity Engine Support provides technical solutions to our customers’ hardest problems. Using our in-depth knowledge of Unity, games development, and many other aspects of technology and programming, we help Unity developers in all industries to ship their projects.

Our customers have a wide variety of problems, which require quick thinking as well as in-depth analysis. This is where you step in, working to tackle these problems with curiosity, flexibility and positivity. In return, you will be constantly learning about the latest features of Unity, and get to help nurture some of the most exciting games and simulations in development today!

This is a permanent position based in our Tokyo office. Travel is not required but you will have opportunities to attend conferences and visit customers.

What you'll be doing

• Efficiently provide technical support and solutions across Unity’s deployment platforms and variety of applications
• Tackle customer problems via online ticketing and any other appropriate communication medium
• Collaborate with your colleagues to ensure team success
• Maintain excellent relations between the Engine Support team and other departments within Unity

What we're looking for

• Strong Japanese communication skills
• Unity Engine and C# programming experience
• High level of understanding of Unity Engine features such as Addressable and Netcode
• Debugging and profiling experience

You might also have

• Experience in the developing and the shipping on Android / iOS / Steam / VR / XR / platform project
• C++ experience
• Experience in the networking programming
• Work Experience in the Games / Entertainment Industry
• High level of understanding of Graphics API (DirectX 12/Vulkan/Metal) and Shaders.

Additional information

• International relocation support is not available for this position

Life at Unity
We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our career page.

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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