Job Description & Summary
As the Salesforce team at PwC Polska, consisting of 150 specialists, we respond to dynamic changes in the world around us and the needs of our clients by implementing solutions based on the Salesforce platform - a world leader in the CRM area. Thanks to our partnership and close collaboration with Salesforce, we have access to unique knowledge and the opportunity to implement their latest products, such as Salesforce Field Service, Marketing Cloud, Financial Services Cloud, Communication Cloud and Agentforce. We combine expert knowledge in technology, business processes, and User Experience to tackle the challenges our clients face and deliver the most innovative solutions in the realm of Customer Experience. We do support ourselves with dedicated, internally approved AI tools so feeling comfortable in working with AI is major advantage.
We are looking for:
Senior Salesforce Consultant
Your future role:
- Analysis of business requirements and mapping them to Salesforce capabilities,
- Designing solutions and system functionalities according to business requirements,
- Performing and documenting the result of business and system analysis,
- Implementing business requirements with ability to utilise Salesforce built-in functionalities and configuration features of Salesforce platform,
- Accurately estimating effort of configuration work on Salesforce Platform,
- Working independently with the client (conducting workshops with the client, running demos, presenting of implemented solutions to customers),
- Taking part in pre-sales process by creating Proof of Concept solutions and presenting them to the prospective clients,
- Leading a small (2-3 persons) project team in the scope of decomposing and delegating tasks, monitoring the progress of work and taking responsibility for the quality of the whole solution provided,
- Access to commercial AI tools, frameworks involving AI aided system implementation,
- Proactively sharing knowledge as well as introducing new people to the team and teaching others,
- Providing constructive and meaningful feedback.
Apply if you have:
- 3+ years of experience in IT as a Salesforce Business Consultant or Business Analyst,
- 3+ years of experience in delivering commercial CRM projects,
- Salesforce Certificates (e.g.: Sales Cloud Consultant, Service Cloud Consultant, etc.),
- Ability to perform and document the results of business and system analysis (e.g. in form of user stories, processes, diagrams),
- Experience in working in Agile projects,
- Very good communication and presentation skills,
- Creative approach for solving common challenges across projects,
- Understanding basics and experience in project work with AI support to complete tasks faster while maintaining high quality,
- Self-Starter attitude,
- Ability to manage a small project team,
- Fluent English and Polish.
Nice to have:
- A self-motivated Salesforce enthusiast who thrives in a fast-paced environment,
- Proven track record of working with leadership teams to implement complex business requirements within Salesforce and third-party applications,
- Knowledge of UML and BPMN,
- Knowledge of SQL,
- Strategic thinking and tactical project planning/management skills,
- Experience in consulting company.
By joining us you gain:
- Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
- Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
- Wide medical and well-being program - a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
- Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
- 3 paid hours for volunteering per month,
- Additional paid Birthday Day off,
- And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.
Recruitment process:
- Apply,
- Talk to our recruiter on a short HR screening call,
- Prepare a recruitment assignment and get to know us better during an interview.
Send your application today! In case you have any additional questions, contact us: pl_ITrecruitment@pwc.com. Please note that this email is not designated for application submissions.
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