Choice Hotels

Senior Sales Manager

Salt Lake City UT - Radisson Hotel Salt Lake City Full time

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The always beautiful Radisson Hotel Salt Lake City is looking for their next Senior Sales Manager to lead their sales efforts. If you have a passion for strategy, selling and a strong desire to be curious we need to hear from you! #makeityourchoice

As the Senior Sales Manager, this role is responsible to drive all top line revenues in assigned hotel with leadership, revenue management, marketing and sales acumen.

WHAT WE OFFER

  • Hotel Discounts at over 7,000 Choice Hotels

  • Full benefits package, including health, dental, vision, short & long-term disability, auto insurance, and so much more!

  • Employer paid short-term disability, accident insurance and HSA contribution

  • 401(k) Retirement Plan with employer match

  • Paid Vacation and Sick Time

  • 8 Paid Holidays

  • Paid Bereavement

  • Paid Floating Holidays

Key Responsibilities

  • Serves as authority on sales processes, contracts, sales platforms and liaison for hotel’s collaboration.
  • Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments.
  • Exemplifies excellent written and oral communication skills with all stakeholders, including ownership and operational partners.
  • Collaborates with GM in the development and implementation of business strategies for the hotel which are aligned with RHGA’s overall mission, vision values and strategies.
  • Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations.
  • Manages Sales Coordinator and their job duties, delegation, training where applicable.
  • Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guests.

Responsibility #1 (70%): Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.

Responsibility #2 (20%): Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.

Responsibility #3 (10%): Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.

  • High school diploma required, associate’s or bachelor’s degree preferred 
  • Minimum four years hotel sales experience 
  • Local market knowledge preferred 
  • Experience managing to brand standards 
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork 
  • General knowledge of contract laws 
  • Proficient computer skills including Microsoft Office suite, Delphi and/or Opera 
  • Strong verbal and written communication skills 
  • Strong negotiation and presentation skills 
  • Ability to travel 
  • Ability to work a flexible schedule when needed due to business volume or group needs

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.  All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.