• Lead design and continuous improvement of end-to-end sales processes (lead to close)
• Identify inefficiencies and implement scalable process solutions
• Establish and enforce SOPs and process governance globally
• Own Salesforce enhancement roadmap aligned to seller needs
• Translate business requirements into user stories and partner with dev teams
• Improve CRM usability, automation, and next-best-action guidance
• Ensure stakeholder validation before production releases
• Drive data integrity, reporting consistency, and KPI standardization
• Optimize funnel health, pipeline velocity, and forecast accuracy
• Partner with Marketing on lead flow, scoring, and campaign tracking
• Design workflow automation to reduce manual effort
• Lead continuous improvement initiatives and kaizen events
• Support dashboard/reporting evolution and analytics enablement
• Deliver training and change management support for new processes/tools
Required:
• 5–8+ years in Sales Operations, Sales Excellence, or RevOps
• Deep Salesforce CRM experience
• Proven experience in process optimization and automation
• Strong analytical and problem-solving skills
• Experience translating business needs into technical requirements
• Strong cross-functional collaboration skills
Preferred:
• Experience in global organizations
• Familiarity with marketing automation (Pardot/Marketing Cloud)
• Experience with analytics and reporting tools
• Lean / Continuous Improvement experience
Success Metrics:
• Increased sales productivity
• Improved CRM adoption and user satisfaction
• Improved funnel conversion and pipeline velocity
• Reduced process cycle times
• Improved forecast accuracy and data quality
• Timely and high-quality CRM enhancements
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.