SENIOR SALES ASSOCIATE / GUN COUNTER- NF-2 PACIFIC VIEWS EXCHANGE

SENIOR SALES ASSOCIATE / GUN COUNTER- NF-2 PACIFIC VIEWS EXCHANGE

Department: Department of the Navy

Location(s): Oceanside, California

Salary Range: $20.28 - $20.28 Per Year

Job Summary: Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major Duties:

• The Firearms Specialist provides a Dress Blue Experience, and executes departmental procedures and follows all firearms regulations. Reports to the Department Manager, Assistant Store Manager, Operations Manager or Store Manager. Focuses on delivering a best in class customer experience and driving strong customer engagement with the firearms department. Focuses on solution based selling, offering applicable accessories and services to the customer in addition to the firearm. Required to strictly adhere to all governing bodies, processes/requirements including but not limited to: ATF, FFL, DOD, Marine Corps, State, Corporate and local command for selling, handling, receiving, transferring, inventory management, and records management for all weapons and ammunitions. Communicates with management to support customer inventory requests and general business needs. Uses exception reporting to identify merchandise categories requiring corrective action to protect sales and customer service levels. Follows the special order process according to standard processes. Supports advertisement and promotional set up requirements including, merchandising, signing, pricing and other tasks as needed. Must be flexible to support the operations of the building/command they work in. Will actively engage with Sales Managers on all departmental operations including ensuring RIMA (Retail Inventory Management Application) scans are completed and follow through is executed to include inventory adjustments when necessary. Supports and participates year-end inventory planning, execution and researching variance reports. Will be asked to support store operations in areas of POGs (Planograms), replenishing the sales floor, managing on hand integrity, receiving of products, backroom organization, customer program engagement, cash register duties and other operational tasks both within and outside of the assigned department. May be periodically assigned to work in other areas of the store (outside firearms) when firearms workload is not present, is significantly diminished, or there is more staffing than required workload within firearms. Mentors, trains and leads by example for firearms employees to achieve best practice and brand standards. Maintains highest service levels, and communicating with all stakeholders, including customers, associates and all management levels. Completes all required training to maintain Firearms eligibility. May work outside of retail in other firearms activities within MCCS including but not limited to the firing range, or target practice facility. May maintain some or all key holder standards; Opening, closing, vendor management, light custodial duties and register operations/cash handling. May require additional training, certifications or licenses as required by the business / position including but not limited to, food safety training and military star card access. Participates in year-end inventory. Identifies and communicates potential risk of loss and/or theft. Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the customer's shopping journey every day. Strongly promotes the cultivation of MCX corporate culture, mission, core values and promotes Marine Corps Community Services at the store level. Articulates MCX value stories and engages with all management and team members through conversations, modeling behaviors, supporting store team-centric initiatives and driving team member satisfaction. Adheres to safety regulations and standards. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 45 lbs. with assistance may be required. May require loading and unloading of trucks, carts, or pallets.

Qualifications: One year of sales associate or sales lead experience in a retail environment. Two years of specialty retail experience with firearms, tactical and outdoor sporting goods is preferred. Ability to learn, execute and train operating standards and procedures. Experience leading by example and showcasing best practice customer service and problem solving. Proficient in operating computer with knowledge of Microsoft applications such as Excel, Word and Outlook. FOR POSITIONS INVOLVING FIREARMS/AMMUNITION ONLY: This is a "covered position" for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Due to contact with firearms, or ammunition in accomplishing work, DD Form 2760 certifying whether or not a "qualifying conviction" for a misdemeanor or felony crime of domestic violence has occurred MUST be completed. The continuing obligation to notify the immediate supervisor of any qualifying conviction through completion of DD Form 2760 is REQUIRED. Ability to successfully obtain/maintain a Tier 3 background investigation.

How to Apply: STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY) A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=76532&PostingSeq=1 to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration. STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=76532&PostingSeq=1 STEP 3 - Military Spousal Preference may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions. Spouses must meet the minimum qualifications posted in the job announcement. Spouse preference eligibility begins 30 days before the military sponsor's reporting date to the new duty location. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until converted or hired into a regular full-time or part-time position or is within a 60 day period of receiving new PCS Orders. Please see below to ensure your application includes the correct required documents to verify eligibility. Documents will need to be uploaded as an attachment(s) to your profile under "My Job Applications" https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=76532&PostingSeq=1 Required Documents 1. Furnish a copy of the PCS order identifying a spouse's authorized move and the sponsor's reporting date to the new duty location. If the spouse is not listed on the PCS orders, the spouse must provide documentation (i.e. marriage certificate, valid military ID, etc.) verifying marriage prior to PCS orders (must have been married to the military sponsor before relocation to the new duty station). 2. Submit a current application or resume. 3. For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility. STEP 4 - If applicable, upload a copy of your *Transition Assistance form and copy of ID card with "TA" stamped on front of card as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=76532&PostingSeq=1 Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 4. Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation. NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status. VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.

Application Deadline: 2026-03-24