Senior Risk Manager - COO and Group Functions

About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.

Quilter oversees £134.8 billion in customer investments (as of September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

About the Role

Level - 5

Department- Compliance

Location - Southampton/ London

Contract - Permanent

The role supports the Head of Risk & Compliance (COO and Group Functions) in delivering high‑quality risk, compliance and assurance activities across Quilter’s COO, People, Legal and Company Secretarial functions. Sitting within the Second Line of Defence, it plays a critical part in advising senior leaders, challenging effectively, and ensuring strategic objectives are met.

The scope covers a wide remit including Technology, Cyber Security, Operational Resilience, Change, Third‑Party Management, Contact Centres, and oversight of FNZ as Quilter’s Third‑Party Investment Administration provider.

This position works closely with Risk, Compliance and Financial Crime teams, offering broad exposure across the organisation. It is ideally suited to someone with extensive risk management experience and strong stakeholder influence at Executive Committee level.

Key responsibilities:

• Provide expert risk and compliance advice, guidance and challenge to COO, People, Legal and CoSec senior leaders.

• Support delivery of strategic objectives by offering insight, assurance and oversight in line with Quilter’s Second Line framework.

• Oversee risk and compliance matters across key COO areas including IT, Cyber Security, Operational Resilience, Change, Third‑Party Management and Contact Centre operations.

• Contribute to the oversight of the FNZ Third‑Party Investment Administration provider.

• Collaborate with Risk, Compliance and Financial Crime colleagues to ensure aligned and effective second-line activities.

• Produce clear, high‑quality reporting, insights and recommendations for Executive Committee members and leadership teams.

• Build strong relationships with senior stakeholders, offering constructive challenge to drive appropriate risk culture and decision‑making.

• Engage across the wider Risk & Compliance community, contributing to broader organisational initiatives and continuous improvement.

About You

You will have:

• Detailed and thorough understanding of the Wealth industry and platform businesses
• Experience of the Operational Resilience and Third-Party Risk Management agendas
• Knowledge of EU, PRA and FCA risk management expectations including Solvency II, CRD IV and specifically ORSA, ICARA and ICAAP experience.
• Excellent communication skills (both written and oral), with strong stakeholder management & relationship building skills.

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Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.

Life Assurance: 4x your salary.

Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.

Healthcare Cash Plan: Jersey employees only

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.