Senior Relationship Manager

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Senior Relationship Manager, you will focus on building and growing relationships with middle market and large corporate clients. You will utilize your strong track record of success in the upper middle market — particularly with businesses generating $50 million -$1 billion or more in annual revenue — in addition to your experience with core C&I middle market deals. You’ll be responsible for developing your own portfolio of clients, building relationships from the ground up through proactive business development efforts. Through regular contact and strategic guidance, you will help clients achieve their business goals while supporting CIBC’s growth.

At CIBC, we provide a flexible work environment to help you thrive. You’ll have the ability to manage your work activities within a hybrid work arrangement, balancing on-site and remote work as required by business needs.

How you’ll succeed

• Relationship building: Develop new client relationships through business development activities, leveraging referral sources, existing clients, and centers of influence. Actively monitor and manage these relationships by fully understanding our clients’ goals, purpose, and business status.

• Business development: Create and drive strategies to acquire, expand, and retain client relationships, generating revenue and deepening share of wallet.

• Collaboration: Work with Associates, Senior Associates, Credit and Services teams, and deal teams to execute client requests efficiently and support closing activities.

• Client experience: Proactively assess client needs and propose tailored solutions. Interact with assigned clients to ensure prompt responses to questions, enquiries, or issues, delivering best-in-class service. Apply industry and company knowledge to develop client and prospect proposals for financial and strategic solutions.

• Deal presentations: Write up initial deal screens for new transaction opportunities; assist and direct team portfolio team members on drafting of full loan presentations/credit approval memos. Present deal recommendations to line of business and credit risk management executives.

• Portfolio management: Provide direction to Associates and Senior Associates in preparing internal portfolio monitoring reports and respond to approval requests for overdrafts, manual wires, NSF wires, ACH suspensions, and more.

• Risk management: Understand the key parameters of CIBC’s risk appetite, maintain regular client dialogue to assess financial performance changes, and coordinate with Portfolio Managers to recommend adjustments to risk ratings. Actively identify and mitigate regulatory, reputational, operational, and credit risks.

Who you are

• Client-focused: You put clients first, engaging with purpose to find the right solutions and going the extra mile because it’s the right thing to do.

• Industry Experience: You have 10 - 20 years of experience in commercial middle market and/or mid-corporate banking, including success with upper middle-market clients and businesses with $100 million or more in annual revenue. You are skilled in loan structuring, business development, and have a solid understanding of financial statements and accounting principles, including valuation techniques and cash flow analysis. You have managed the credit quality of a portfolio of commercial banking clients with credit needs.

• Educational background: You have a bachelor’s degree (preferred) or diploma in Business, Finance, Accounting, or a related field. Completion of a Commercial Banking Training Program or equivalent is desirable.

• Ownership mindset: You act like an owner, thriving when empowered to take initiative, go above and beyond, and deliver results.

• Values-driven: You bring your authentic self to work and live our values — trust, teamwork, and accountability.

What you need to succeed

• A proven track record of developing and managing client relationships in commercial banking

• Expertise in loan structuring, business development, and credit quality management

• Strong financial acumen and the ability to analyze financial statements, cash flow, and valuation

• A collaborative mindset to deliver seamless client service and build effective internal and external partnerships

• Active engagement in industry events to maintain current market knowledge and relationships

• A commitment to ongoing professional development and living CIBC’s values every day

California residents — your privacy rights regarding your actual or prospective employment 

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $225,000 - 275,000 for the New York, NY market based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.   

This position does not offer visa sponsorship.  

  

#LI-TA  

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

NY-300 Madison Ave., 7th Floor

Employment Type

Regular

Weekly Hours

40

Skills

Business Development, Client Service, Competitive Intelligence (CI), Customer Retentions, New Business Acquisition, People Management, Promotional Activities, Relationship Management