The Opportunity
The Senior Recruitment Specialist will support the Head of Agency Recruitment in planning and executing various recruitment related initiatives to ensure a seamless and successful launch of recruitment initiatives and events across the nation. This role includes planning and executing on industry recruitment proposal and approval processes, project lead for recruitment related initiatives and enhancement, strategic planning and execution in driving headcount growth, coordinating with regional recruitment directors, supporting recruitment operational matters, and supporting the overall nationwide recruitment program to attract both organic and inorganic agents to join Manulife.
Position Responsibilities:
Responsible for end-to-end process for all industry recruitment processes from proposal to approval from the management and on-boarding of the new candidate.
Liase with related stakeholders including Recruitment Directors, Finance, Agency Services and relevant EXCOs for approval processes.
Build and maintain strong industry recruit pipeline through industry networking.
Constantly stay updated with industry offering updates and market intelligence.
Strategic planning and execution of recruitment initiatives including Financing scheme enhancement, agency career site enhancement, E-recruitment platform enhancement, nationwide career fairs and recruitment events such as BOP, Career Fairs.
Ensure this recruitment efforts align with the agency’s growth vision and mission to drive agency expansion.
Develop and manage recruitment programs tailored to the needs of different recruitment profiles/segments, such as women, Gen-Z, professionals, etc.
Track the recruitment pipelines from recruitment events to ensure results.
Enhance the overall effectiveness and efficiency of the recruitment process, contributing to the agency's growth and success.
Work closely with Recruitment Directors to monitor and track the performance of agents on financing. This involves regularly reviewing financing matrix and performance indicators to ensure agents meet their targets and adhere to company standards.
Work closely with training team to oversee the development programs to support financing agents in achieving their goals and ensure timely & consistent communication to financing agents.
Track, monitor and provide recruitment data (weekly and monthly), and report on the progress of recruitment initiatives and projects and suggest and recommendations for improvement.
Track and monitor the recruitment funnel/ pipelines to ensure all prospects are followed up towards conversion to be contracted new agent.
Provide recruitment updates for management and department meetings
Work with data and digital teams to ensure automation and availability of relevant data through new digital portal for agents and agency leaders.
Foster a culture of continuous improvement and innovation within the agency and identify opportunities for process optimization and operational efficiency.
Continuously assess and refine recruitment strategies to improve organizational performance and competitiveness.
Stay informed about industry trends and best practices to ensure the organization remains at the forefront of the market.
Required Qualifications:
Bachelor’s degree in management, business, marketing/events, or any other related field.
Minimum of 5 years of experience in insurance industry with Agency sales and recruitment related experience.
Skills- strong organizational and multitasking abilities, excellent communication and interpersonal skills, proficiency in MS Office (Word, Excel, PowerPoint).
Attention to detail, collaborative, ability to work in a fast-paced environment, and a proactive approach to problem-solving.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement