If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
The Senior Real Estate Loan Closer prepares and reviews closing packages for all real estate secured loans, provides documents to closing agents in a timely manner, answers questions related to loan closings to facilitate a timely closing, and reviews reports and documentation related to workflow and loan funding. This position is expected to have hands on knowledge of all Loan Closing Services functions and to assist with research and problem resolution as needed.
Responsibilities:
- 60%- Process loan closing documents on the loan origination system, utilize document repositories for loan file documentation, utilize the secured site for uploading and downloading closing documents. Review insurance, taxes, and additional documents for accuracy and to address escrow related issues. Ensure regulation disclosure timing requirements are met. Maintain an active pipeline while completing loan review and processing. Expected to complete a designated number of loan files daily to maintain department service level expectations.
- 20%- Maintain working knowledge of department duties related to reporting and loan funding. As assigned, work reports and follow-up with appropriate parties to obtain required loan documentation, review loan documentation to ensure accurate funding setup, complete required steps related to closing agent approval.
- 10%- Subject matter expert on the Credit Union’s lending policy and federal regulations related to real estate secured loan closings. Communicate with Credit Union personnel and closing agents to ensure compliance with closing instructions. Work with other internal departments to ensure all loan file documentation has been received and reviewed to facilitate a timely closing.
- 10%- To properly support other internal departments and closing agents, respond to phone calls and emails in a timely and complete fashion.
Required Education:
Desired Relevant Experience:
Desired Knowledge, Abilities, Skills:
- Demonstrated ability to perform complex file review to ensure documentation is obtained and verified in accordance with Credit Union policy and guidelines.
- Demonstrated ability to meet department production and quality standards.
- Demonstrated ability to successfully manage time and simultaneous workflow priorities.
- Must be professional and courteous in all interactions with closing agents, co-workers, and members.
- Must possess strong verbal and written communication skills, problem solving ability, and critical thinking skills.
- Must be able to cooperate and collaborate while working within a team and exemplify a helpful attitude to successfully provide assistance to others.
- Direct loan closing experience or equivalent industry knowledge.
- Familiarity with real estate secured compliance guidelines and federal regulations, e.g., TIL-RESPA, HMDA, ECOA, UDAAP, GSE
- Experience with related operations systems, i.e., Mortgagebot, CLOS, WireXchange Workday
Job Environment and Physical Requirements:
- Sitting for prolonged periods
- Telephone for prolonged periods
- Computer for prolonged periods
- Office setting with the possibility for hybrid/remote work
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.