• Daily IR（CAT3 & QIM) cases management
• Product failure analysis with related department.
• Quality service on job site and quickly response(coordinator for customer complain handling)
• Propose onsite solutions to customer with other departments.
• Solve hot issues and FL escalated issues of improvement request
• Support quality feedback team’s key quality issue and urgent case.
• Provide necessary support to FL as a contact window.
• As employee, be responsible to follow up the EHS regulations and work instructions.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers